Receptionist

Nature of Contract l Fixed Term- Temp to perm Ribbens Office National seeks punctual, friendly and well organised Front desk Receptionist/Administrator that thrives in increasing efficiency and executes smooth operations at the front desk and in the office. The Receptionist is responsible for portraying a professional image either by phone or in person with students, clients, suppliers, staff, facilitators and all other stakeholders. This position is critical to the institution and the fullfillment of the duties and responsibilities contribute to its overall success. The role will require excellent language skills, advanced computer skills and must be able to contain any situation at the Receptionist desk. The ideal candidate would be able to work under pressure be able to deal with all personality types, approachable, welcoming and friendly. The successful candidate will be responsible for the following duties but not limited to: Managing front desk effectively : Welcome clients as they arrive and offering beverages, Call screening and walk in screening, Opening and closing of doors, Provide office support services in order to ensure efficiency and effectiveness, Report when the phone is not working and any other incidents, Keeping the workplace clean and tidy, and returning files or books when not in use. Telephone and Switchboard: Manage the switchboard in an efficient, effective, courteous and prompt manner, respond to public inquiries and direct appropriately, distribute messages promptly, screen and direct all calls to relevant staff members Office Administration: Attendance of staff, monitoring cleaning schedules, research on tenders , keep all lists of staff members and contact details are kept up to date. Administrative duties in the form of keeping excel sheets up to date, follow up on data and report back to management. Qualification and experience required: 2-3 years experience in a similar role. Minimum of 2-3 years in Reception/Admin/Customer Service Fluent languages in English and Afrikaans, a third language would be advantageous. Relevant Diploma or qualification in a similar field Reception experience compulsory