Customer Care Agents

Our client based in Morningside Johannesburg is looking for a dynamic Customer Support Specialist The company is one of the fastest growing startups worldwide, with millions of contently satisfied customers in over thirty countries The organisation operates in Europe, Mexico and Africa. The widely established organisation is defining the future of transport The role as Customer Support Specialist Maintaining a positive, empathetic and professional attitude toward customers Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Ensure customer satisfaction and provide professional customer support Scoping Troubleshooting Resolving customer queries via phone, chat and email Requirements Fluent in English spoken and written National senior certificate Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position. We will keep your CV on file and reestablish contact with you should opportunities in line with your expertise become available again.