Team Leader, Universal Banking

Business Segment: Consumer & High Net Worth Clients
To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers.Builds and develops resources and environments to enable the team to achieve its desired vision.Responsible for the facilitation of a team's outcomes.
Facilitate the process of removing obstacles.Accountable for a team in a POR and / a POR.
Qualifications
Minimum Qualifications MatricFAIS Qualification (NQF 6 or aboveAligned Qualifications)RE5Experience Sales and Service3-4 yearsPrevious experience in the front line.Knowledge of retail and business products required for understanding the context of stated client demands.Knowledge of the procedures and the interdependencies of the various functions performed in Branch.
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