Sales Operations and Events Manager in Johannesburg | Careers at Johannesburg Skip Branding The Economist Group, the place for the globally curious Home About the Group Our offices Working with us Economist Digital Privacy Policy Contact Us © 2018 Careers at The Economist Group. The Economist Newspaper Limited Registered in England and Wales. No. 236383 | Registered office: The Adelphi, 1-11 John Adam Street, London, WC2N 6HT | VAT Reg No: GB 340 436 876 Accessibility Privacy Policy Cookies For questions regarding career opportunities with The Economist, please email us at ********** Sales Operations and Events Manager in Johannesburg | Careers at Johannesburg Skip to Main Content Please Enable Cookies to Continue Please enable cookies in your browser to experience all the personalized features of this site, including the ability to apply for a job. Welcome page Welcome page Returning Candidate? Log back in! Sales Operations and Events Manager Job Locations ZA-Johannesburg ID 2020-6874 Introduction The Economist Corporate Network (ECN) is the briefing and networking service of the Economist Intelligence Unit (EIU). Through our members-only c-suite forums we help international firms understand the political, economic and business environments of the high-growth markets where they operate. We work with them to assess risks, opportunities, trends and issues of importance and how to respond to them. The Economist Corporate Network (ECN) is seeking a part time (5 half-days/week) Sales Operations and Logistics specialist for its network in Johannesburg. As the sole support person for the business in the SSA region the role is a critical, customer-facing admin position with a wide remit which requires advanced English skills (written & spoken). The exact hours to be worked are quite felxible within standard business hours but the successful applicant may be asked to work up to 2 early mornings/month to deliver our breakfast events programme. Accountabilities How will you contribute? 1. SALES & ADMIN Renewals: Following up and processing renewal agreements with members of our network Arrangement of client meetings for Editorial directors New sales and renewals: managing SF and compiling materials (signed contracts, approvals, vendor/supplier) to be sent to Finance First and general point of contact for all incoming client and member inquiries and internal co-ordination of the responses Managing the respective customer service ECN email boxes Liaising with The Economist magazine unit on all subscription matters and online subscriptions Handling invoices (coding, peoplesoft etc.) From suppliers (hotels, couriers, speakers,…) Sending welcome e-packs to new members Budget: forecast, reporting and maintenance responsibility Updating meeting Cost Sheet on a monthly basis and managing the event budget Keeping calendars/meeting invite folders updated Keeping the dashboard file updated Compiling (and update every month) the respective city membership list Co-ordinate and manage the communication flow between all departments – management, editorial, research, sales and account management, marketing, finance, administration and operations. All Database management 2. LOGISTICS Direction, oversight and co-ordination to the use and contracting of outside suppliers Logistics/hotel arrangements & price negotiations Preparing meeting invites Sending out reminders/meeting notices to members Registration details in Glueup Assisting in preparing meeting materials prior to meetings (liaising with Mktg when necessary, RSF, papers, decks, social media ads) Being present at the meetings and assisting with the room set-up and registration Updating attendance in Glueup, Gdoc, SF.com after each meeting Compiling evaluation results when needed 3. GLUEUP WEBSITE CONTENT MANAGEMENT Creating meeting details on the website. Uploading relevant meeting Creating and amending membership account and contacts for members Assisting members who encounter difficulties in logging in and using it for event registration Assorted Glueup- (and, app-) related tasks 4. VIEWSLETTER Manage all outgoing digital client communications Manage all non-content-related aspects & liaise with colleagues and Marketing to include links, such as papers etc. 5. MANAGING RELATIONSHIPS WITH REGIONAL STAKEHOLDERS Outreach and verbal and written communication with regional stakeholders (ECN members, prospects, government offices, experts, speakers, etc) in local language Managing/maintaining contact information of regional stakeholders for outreach for outbound opportunity events Provide management support to the global operation team together with other regions' operation managers. Experience, skills and professional attributes The ideal skills for this role are: Fluent written and spoken English Strong organizational skills Excellent negotiation skills to handle vendor agreements (with Hotels and other hospitality providers) Proven experience in an administarive role with (preferably) some customer service/customer facing experience Legal right to work in the RSA Options Apply for this job online Apply Share Submit an employee referral Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnic origin, national origin, gender, race, colour, religious beliefs, disability, sexual orientation , age or marital status. Application FAQs Software Powered by iCIMSwww.icims.com
