*Retail showroom sales of tiles & bathroomware, mid-management role * Our clients has a position available for a motivated individual to join their dynamic business, selling a premuim brand of tiles and bathroomware within a *showroom environment. * This position is open to a person with a proven *management & leadership track record,* including commitment to excellent customer service. *Do you have a flair for interiors, merchandising, building relationships and networking with clients and related industry professionals , sales, customer service, have mid-management experience, previous showroom sales experience and want to join a fantastic company that looks after their staff? * *JOB DESCRIPTION & KEY RESULTS AREAS* Our client offers a premium brand within a showroom environment that is high-end, and clientele requiring service par excellence and often requires going the extra mile to ensure client satisfaction and brand integrity. Customer Service & execution Recorded sales performance Intensive overheads control & Management. Maximising personal & team efficiencies Operational planning to increase the business unit profitability Managing individual performance, including discipline Setting sales goals Housekeeping in line with luxury shopping environment. Customer Complaints / relations Stock control (incl. Merchandising; stock holding; stock days & managing dead/toxic stock) Achieving & maintaining profit margins Product knowledge Understanding the market (competitors & trends/ innovations) Setting & implementing short- and long-term goals Advertising planning Financial reporting Relationship management Sustained return on investment Team management Mentoring & Motivating individuals Grow people to potential Conduct interviews & identify best talent. Manage debtors. Conduct training. Procurement of new clients, including Professionals (Architects, Interior designers and decorators) *MINIMUM REQUIREMENTS* A history of Excellent customer service is mandatory Ability to meet set monthly sales targets/budgets consistently Matric (Tertiary Education preferable) *2-5 yrs Retail experience* * 2 - 5yrs Middle Management experience* *Retail Hours, (incl. weekends & public holidays)* Merchandising Experience The ability to work in both a team environment and individually Excellent written and verbal communication skills *SAP and Microsoft Office* Sound Arithmetic skills A flair for Design and Creativity Excellent interpersonal skills Own Transport with a valid drivers license Bilingual (please state languages) Self Motivated, well balanced individual Ability to multitask and meet deadlines for showroom and warehouse tasks A team player, with business maturity and strong, analytical problem-solving skills. *JOB COMPETENCIES* Leadership skills & ability to delegate Achieve results under pressure Consistently achieve growth Achieve sales targets & margins Supplier; customer; and staff relationships Staff growth; development; training Understand financial reports Merchandising Communication skills Organisation & planning skills Creativity / Flair for fashion & display Ability to build long term relationships with clients & professionals. Motivational and innovative Hands-on Product knowledge Forecasting Financial / Administration skills Goal oriented Perseverance / hard working Team player with the ability to multi-task Extracting information / reporting Disciplined Inter-personal skills Problem solving skills Team building *The start date 1st May 2020 (2 months of training in Strand, Cape Town) * Successful applicants will be offered an attractive package based on experience and expertise. Basic salary, contribution to med aid, provident fund, 13th cheque, bonus Should you wish to apply for this position please email cv and supporting documents to: **********
