Reefer Customer Care Expert

ApplyMarket related - Annually
Our client, one of the leading players within the Sea logistics Sector is looking to recruit an exceptional Reefer Customer Care Expert to plan and execute the day to day activities for the reefer customers.
Minimum Requirements
Matric Certificate (Grade 12) is essential
Advanced MS Office proficiency (Excel, Outlook and Compu-clearing a distinct advantage)
You have 5-10 years experience in Sea Logistics
You have 5-10 years experience in Reefer/Perishables
Good command of the English Language - both written & spoken
Ability to build and retain excellent client relationships
Well organized and structured in approach
Responsibilities
Executing all reefer shipments in accordance with processes and guidelines.
Receiving and checking confirmed orders from client or destination offices and ensuring, incoterms are stipulated including full set of commercial documents together with shipper’s letter of instruction/ Export Clearing Instruction is available
Check customer account type, credit limit and that customers are registered exporters
Requesting SOP's, WI and rate agreements upfront to ensure shipments are handled accordingly
Confirming readiness date of cargo with Origin, after contact is made with the shipper
Informing the shipper and destination office about booking details
Processing of customs clearance (SAD500) prior to arranging the packing of cargo (including customers inspections as required) and processing of customs certificates e.g. EUR, SADC
Arranging fumigation / VGM weigh (SOLAS) as required
**Kindly be advised that only shortlisted candidates will be contacted**
Ref:FRP001409/DRVacancy Type:Permanent
1056 11.3K 2831 3732