Well established company are looking for an experienced Property Administrator who will be responsible for supervising and planning the billing and collections operations. The successful candidate will be key in establishing and maintaining effective and cooperative working relationships with customers, facility managers and property operation teams.In addition to maintaining oversight on clerical team, the prospective candidate will also be responsible for their own portfolio of buildings, administration of which will encompass the full property administrative function from lease onboarding to accounts payable and cash book reconciliation. This position is highly visible and requires a strong leader with the ability to prioritise, plan, and supervise the clerical team.Qualifications:Grade 12Relevant diploma in property management field advantageousExperience:2-3 years in a similar role (strong supervisor experience)Property industry and utilities understanding essentialMinimum junior level management experienceIntermediate Excel skillsExperience in customer serviceSAGE/MDA experience advantageousKey Competencies:Ability to work as part of a teamFriendly, helpful, and service – orientatedExcellent communication skills, written and verbalClient management skillsPlanning, organizing and time managementDeadline driven and achievement orientatedAbility to work under pressure to tight deadlineProblem-solving and critical thinkingProperty AdministrationEnsure efficient leasing administration, effective tenant billing and collections, excellent customer service and provide accurate management reports.Property administration for own portfolio:Leasing administration, billing and receipts/refundsTenant collectionsTenant relationsAccounts payable/receivable (debtors and creditors) and cash book reconciliationsOversee and streamline billing processesEnsure month-end closing of the billing group functionsMaintain and implement quality assurance for all processesRespond and mitigate billing escalationsUpload tenant charges into MDA and reconcile to the accounting systemAssist with ensuring invoices are delivered to customers accurately and in a timely mannerEnsure invoices are uploaded to third party bill systems on time and accuratelyObserve and adhere to established processes, procedures, policies, and guidelinesTeam building and trainingAssist with AR related special projects as necessaryWeekly and monthly ledger reconciliations, aging review and reporting to direct supervisorReview monthly delinquency notifications to revenue teamConfirm and reconcile customer disputes as they pertain to payment of outstanding balances dueProvide excellent & considerate customer service to external and internal customersMeet defined department goals and collection metricsProvide weekly/monthly detailed collection status to management Should you wish to apply please email your CV through to Erin Bentz at ****** shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
