Short-Term Insurance Claims Administrator

Minimum Requirements: Grade 12 1+ Years Experience in the same or similar industry Class of Business completed for STI Personal and Commercial lines Operational Ability Product Specific Training Experience on SANTAM online system (Highly advantageous) Product specific training completed with main players in insurance industry: Santam, Old Mutual, Momentum (Previously Alexander Forbes), Bryte etc. (Highly advantageous)   Main Responsibilities: Make- and receive calls to clients Gathering and follow up all info and documents required to register claim Advise on claims under what section covered on policies Interaction and follow up with Insurers Involvement with claims intermediary service (Client satisfied) Follow claim through to Agreement of Loss and signed by client Logic and intellect to ensure customers treated fairly Build relationships (Trust) with clients   Key skills and Competencies: Strong administrative skills Good verbal- and written communication skills at all levels Computer literate in Microsoft office and internet Self-discipline and time management Punctuality Meet deadlines