Short-Term Insurance Claims Administrator

Minimum Requirements:Grade 121+ Years Experience in the same or similar industryClass of Business completed for STI Personal and Commercial linesOperational AbilityProduct Specific TrainingExperience on SANTAM online system (Highly advantageous)Product specific training completed with main players in insurance industry:Santam, Old Mutual, Momentum (Previously Alexander Forbes), Bryte etc. (Highly advantageous)Main Responsibilities:Make- and receive calls to clientsGathering and follow up all info and documents required to register claimAdvise on claims under what section covered on policiesInteraction and follow up with InsurersInvolvement with claims intermediary service (Client satisfied)Follow claim through to Agreement of Loss and signed by clientLogic and intellect to ensure customers treated fairlyBuild relationships (Trust) with clientsKey skills and Competencies:Strong administrative skillsGood verbal- and written communication skills at all levelsComputer literate in Microsoft office and internetSelf-discipline and time managementPunctualityMeet deadlines