Product Specialist

Vacancy DetailsEmployer:Supersonic FTTX (Pty) Ltd Mission/ Core purpose of the JobThe product specialist will be responsible for supporting the Product team with the development and management of products at Supersonic. The role operates in a fast-paced environment, within which product updates must be communicated, delivered and managed in a timeous manner. The role requires full end-to-end accountability of the updates, across both Supersonic and partner eco-systems (E.g. FNO Portals).The Supersonic product portfolio are to be:• continuously evaluated against the market to ensure relevance• compliant in accordance with the relevant and appropriate legal and regulatory frameworks, inclusive of ICASA;Key Performance Areas:oSupport the Product Manager and Senior Product Manager on both product management and development activitiesoCommunicate to both internal and external stakeholders – must be proficient with inter-personal skillsoDocument and/or correlate competitor analysis - maintain a database of market related pricingoWork with cross functional and technical teams to launch new and enhance existing productsoLiase with regulatory and commercial legal to ensure the correct compliance is followed.oSupport with go-to-market plansoManagement of the various fixed network operators to ensure synergy with Supersonic, alignment on plans (products, pricing, contracts)oOwnership of support related issues relating to ProductSupervisory / Leadership / Managerial Complexity:oManage and coordinate the activities of this function across internal and external stakeholdersoCommunicate actively to effectively resolve any potential conflicts that may ariseoHave the self-insight and flexibility to adapt to different situationsCreativities (improvement/innovation inherent)oStrive to automate processes and procedures wherever possibleoEstablish sound relationships with FNO's and other vendorsoImplement cost-saving activitiesNon-financial (customers/staff etc.)oCross-functional stakeholder management - support from internal functions (specifically but not limited to Product, Marketing, Finance and Technology), and external FNOs