POSITION PURPOSE
Provides assistance to ensure that all buildings, grounds, and equipment are well maintained and in optimal working condition. Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Responsible for performing a variety of accounts payable duties. Prepares reports and maintains records and files as needed.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for the effective assistance with the operations of Centre and facilities.
a. Coordinates and arranges third party services of maintenance contractors, suppliers, vendors, etc. Deals with contractors on daily basis.
b. Liaises with clients with regards to operational problems and responds to call outs..
c. Responds to emergency call outs after hours.
d. Day to day running and control of:
Plumbing
Electrical, Air-conditioning, Fire, Mechanical
Stortes and material
e. Conducts periodic inspections of facilities, assesses problems and needs, and implements improvements in operations as appropriate.
f. Coordinates maintenance activities. Undetakes basic repairs and installation work of any kind.
g. Ensures that facilities are clean, well maintained, and in good repair. Does preventive maintenance procedures as appropriate.
h. Ensures that buildingsoperations are in compliance with established procedures, policies, regulations and codes.
i. Setting up meetings with staff when necessary.
j. Asset Management: Control and implement regular preventative maintenance in line with budgets, motivate refurbishments, responsible for compliance with OSH Act.
2. Assumes responsibility for the accurate and timely performance of accounts payable functions.
a. Reviews source documents and submits for payment
b. Ensures that approval for payment is in accordance with purchasing policies.
c. Performs duties in accordance with established Company policies and procedures.
3. Assumes responsibility for establishing and maintaining effective business relations with vendors.
a. Researches and resolves vendor problems and billing discrepancies.
b. Answers vendors' questions or refers them appropriately.
c. Maintains and projects the Company's professional reputation.
4. Assumes responsibility for ensuring professional business relations with vendors, contractors, and trade professionals, and the public.
a. Works to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
b. Communicates with upset clients.
c. Obtains and conveys information as appropriate.
d. Maintains monthly management reports.
e. Proposes and implements corrective processes and actions where necessary.
f. Promotes goodwill and a positive image of the Company.
5. Effectively assists personnel, ensuring optimal performance.
a. Attends regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discusses areas needing improvement.
b. Assists management and personnel with daily operations.
6. Assumes responsibility for related duties as required or assigned.
a. Ensures that work area is clean, secure, and well maintained.
b. Completes special projects as assigned.
c. Ensures tenant satisfaction – Updating Operations/Technical Manager on all problems.
d. Co-ordinate and Manage technical teams
e. Reports recycle OHS transgressions and problems.
PERFORMANCE MEASUREMENTS
1. Good communication and coordination exists with departments. Assistance is provided as needed.
2. Senior Management is appropriately informed of area activities and of any significant problems.
3. Operations personnel are well trained, effective, and efficient. Appropriate supervision and assistance are provided.
4. Company facilities are well maintained and secure and meet the needs of the Company.
5. Department operations are efficiently and cost effectively administered.
6. Current and future centre needs are well planned and budgets are established and maintained.
7. Effective business relations exist with vendors, contractors, and trade professionals.
EDUCATION/CERTIFICATION:
Matric.
NATIONAL DIPLOMA- ANY Technical qualification (Electrical, plumbing, mechanical)
REQUIRED KNOWLEDGE:
Excellent understanding of facilities management procedures, PPM's, Corrective maintenance, help desk process
EXPERIENCE REQUIRED:
Five or more years of related experience, with at least two or more years of supervisory experience.
SKILLS/ABILITIES:
Excellent leadership abilities.
Able to organise, coordinate, and direct team activities.
Strong problem solving skills.
Good communications skills.
Able to use all related maintenance equipment and computer applications.
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