Role Title (Level): Integration Manager (Expert) Essential skills requirements:Deep Knowledge of LinuxPython/Perl/Bash programming, Ansible, Veritas ClusteringNetBackupEncryption Knowledge: Vormetric & Ciphertrust Data Encryption PlatformSplunk Syslog AnalysisAgile Methodology: JIRA/ConfluenceAny additional responsibilities assigned in the Agile Working Model (AWM) Charter Advantageous skills requirements:Deep ITSM knowledgeExperience in Operations and structure teamsFunctional knowledgeUnderstand Processes, deep process knowledge in processesITIL process knowledge and work experienceAGILE Project Management knowledgeQuality ManagementDeep Knowledge of LinuxVormetric knowledgeNetBackup knowledgeVeritas ClusterEncryption KnowledgeUnderstanding of IT Infrastructure and relations between componentsITPM process knowledge and work experience (advantageous) Which qualifications/experience do we need for the role?Formal Degree in Information Systems or Information Technology or equivalent experienceITIL certification (advantageous)Any Linux/Ansible/Veritas certification that is relevantAny Vometric / Encryption certification that is relevantMinimum 8 years working experience in IT AdministrationMinimum 8 years Linux experienceMinimum of 6 years of IT operations experienceMinimum of 6 years of ITIL work experienceMinimum of 4 years Python / Perl / Bash experienceMinimum of 4 years encryption tools specific experience (Veritas, Vometric, Ciphertrust) What will be your role and responsibilities?Action and resolve IM (Incident Management) ticketsAction and resolve CIM (Critical Incident Management) tickets as requiredRaise and lead tasks PM (Problem Management) tickets as identifiedAction and coordinate CM (Change Management) tasks and tickets as requiredAssist user departments in drafting system requirement documentation based on business processesPerform daily system handover and start-up tasks to ensure operational readiness of systemsEnsure that all processes have been investigated / considered in obtaining the specifications of the user requirementsPropose and review system design and evaluate alternativesDevelop systems solutions in line with quality and delivery requirementsCreate, Maintain, further develop, and follow User stories and requirements together with the involved infrastructure technologiesCreation and further Development of KPI's and Measurements that are suitable to judge the quality and compliance of the solutionsFurthermore, you will get the chance to broaden and extend your knowledge in the Field of Encryption and Security topicsKeep documentation up to date in all relevant systems (e. g. as is configuration CMDB/Application Instance Wizard, to be configuration Connect IT, knowledge database resolveIT)Attend and moderate operation meetings What do we offer you?Cutting edge global IT system landscape and processesFlexible working of 1960 hours in a 12-month periodHigh Work-Life balanceRemote / On-site work location flexibilityAffordable Group vehicle promotions (buying or leasing options available, terms and conditions apply)Highly motivating, energetic, and fast-paced working environmentModern, state-of-the-art officesDynamic Global Team collaborationApplication of the Agile Working Model Methodology If you are a dynamic Integration Manager with a passion for innovation, we invite you to apply.
