What's the role?
We are looking for motivated individuals who have a passion for customers to join our Inhouse Account Manager team!
Who is Hilti?
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.
With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.
What does the role involve?
Based within our Customer Service department at our Head office, an Inhouse Account Manager will influence and serve all Hilti customers, including internal team members and Account Managers who have direct relationships with the Hilti customer experience. The role has a direct influence on the organization’s strategy for sustainable Account Development.
This position is responsible for generating incremental, profitable sales to assigned account base through outbound sales within the customer service department. The Inhouse Account Manager will provide appropriate service and strong knowledge of Hilti products, services and software to customers, ensuring the successful achievement of company objectives and growth within the scope of the assigned account base.
You would be joining a company ranked as a Top Employer, making Hilti a great place to work.What do we offer?
You would be joining a company ranked 12th as a Top Employer, making Hilti a great place to work. We’ll give you the necessary resources you need to excel in your role, including one-on-one coaching, and a complete support network to help you day to day. We’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets.
Hilti will put their trust in you, giving you ample opportunity and freedom to grow and develop. What we want in return is someone who will not only go the extra mile, but also be the right culture fit, someone who will embrace change, and someone with the talent to move the business forward in their field of work. Additionally, we offer you a competitive salary as part of our employee value proposition.
Why should you apply?
We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you’re from.
What you need is:
Degree preferred in Business Management / Marketing / Business Administration or 2-3 years equivalent customer service or sales work experience
Previous/Current customer service and/or sales preferred
Excellent written, verbal, and presentation skills
Drive to develop strong and sustainable customer relationships
Strong team player and influencer
Enthusiastic about hands-on training and workshop exercises
