Responsibilities: Technical: Execute fundamental technical tasks under supervision. Address basic technical challenges, seeking guidance when needed. Conduct basic maintenance on technical platforms for system stability. Project Management and Coordination: Support senior engineers in project tasks and deliverables. Contribute to tracking and monitoring tasks to maintain project timelines. Assist in identifying and resolving project-related issues. Communication and Collaboration: Communicate effectively with team members and stakeholders. Collaborate with colleagues to address technical concerns and find solutions. Actively participate in knowledge sharing and brainstorming sessions. Leadership and Management: Demonstrate leadership skills by taking ownership of assigned tasks. Collaborate with team members to foster a positive and productive work environment. Take initiative and suggest improvements to implementation and support processes. Research and Analysis: Conduct research on emerging technologies, industry trends, and best practices. Analyze and evaluate technical requirements for systems. Qualifications and Experience: Bachelors degree or equivalent in Computer Science, Information Technology, Engineering, or related field. Relevant industry knowledge/certification, e.g., CompTIA Server+/Network+, SIP School, or equivalent. Additional certifications in network security or cloud technologies. 1-3 years of professional experience in telephony engineering or related field. Proven track record of maintaining telephony solutions, including VoIP systems, PBX, SIP, and other protocols. Hands-on experience with telephony hardware and software components. Proficiency in troubleshooting telephony systems in various environments. Experience with telephony integration into unified communications platforms, collaboration tools, and contact center solutions. If you're ready to grow your career and make a significant impact, apply now!
