PURPOSE OF THIS ROLE The incumbent in this role will be responsible for the analysis, design, testing and maintenance of ECIC information systems.
KEY ACCOUNTABILITIES & INTERFACES Identify potential or new solutions and assess them both for technical and business suitability Participate in the design, configuration, testing and implementation of new systems and/or changes, including user training and supportEnsure compliance to change control processes for the implementation of new systems or changes Ensure adherence to best practices for system security, scalability, supportability, maintenance and performanceAssess the impact and architectural soundness of implementing new systems or changesEnsure that incidents, problems and service requests are resolved within the agreed service level timeframesEnsure compliance to change control processes for the implementation of new systems or changes Participate in requirements gathering and process mapping workshopsReview business requirements documents and assist with the development of technical specificationsAssist with mapping and documenting interfaces between legacy and new systemsMonitor and provide regular reports on the performance of core business systemsParticipate in the procurement of new systems and reviewing performance against the service level agreementsKey Measurements/KPIs % of changes or new systems implemented successfully % systems related incidents resolved with agreed service level timeframesPerformance of core business systemsKey Interfaces Internal and External StakeholdersECIC SuppliersECIC EmployeesQUALIFICATIONS & EXPERIENCE Bachelor's degree or equivalent in Information Technology or related field2 – 5 Years' experience and knowledge of systems analysis, design, testing, support and maintenanceExperience in Microsoft Azure and 365 environments (Office 365, SharePoint, Exchange Online, OneDrive, Power Apps, Power BI)Experience in supporting ERP solutions (preferably Microsoft Dynamics)Experience in database management (preferably Microsoft SQL)Related certification (ITIL, COBIT, TOGAF) is preferred, but not essentialStrong technical background and knowledge desired SKILLS & ABILITIES The applicant should have demonstrated the following competencies: Knowledge of the software development lifecycle (SDLC)Understanding of incident management, configuration management and change managementUnderstanding of software architecture principlesGood oral and written communication skillsGood presentation skillsInitiative and ability to work independently and with teamsAnalytical thinking and problem solvingWillingness to work additional hours when requiredBEHAVIOURAL COMPETENCIES The incumbent is required to have the following behavioural competencies: Problem Solving: Demonstrates an ability to solve problems effectively by systematically analysing the situation, interpreting it and appropriate generating solutions.
Delivery: Translates business objectives into practical, prioritised and organised action plans; ensures plans are safely and successfully implemented.
Conflict Resolution; Identifies and strives for solutions in which all parties can benefit.
Team Participation: Consistently offers relevant input to team discussions as issues are being clarified and solutions are being developed.
Decision Making: Demonstrate the ability to make independent decisions. APPLICATION
Applications can be submitted through the careers portal on the ECIC Website.
Closing Date: Friday, 3rdMay 2024
NOTE: It is ECIC's intention to promote equity through the filling of posts, according to the set Employment Equity targets.
Data Protection Personal information collected and processed for purposes of recruitment will be protected from unauthorised access and improper use or disclosure.
Declaration and Informed Consent By submitting your application for the advertised role, you give ECIC permission to process your personal information and you acknowledge that you understand the purpose for which it is required and for which it will be used. Furthermore, you declare that all personal information supplied to the ECIC for the purposes of recruitment is accurate, up to date, not misleading and that it is complete in all respects.
If you have not had any response in three weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
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