Overview of the job: - Overseeing the administration, maintenance and network support for Microsoft, Unix & Linux-based systems. - Facilitating knowledge transfer amongst colleagues. - The following additional responsibilities and accountabilities are listed according to priority: Network And Server Support Your duties include: - Setting up user email accounts. - Monitoring email accounts and disk space. - Ensuring daily backup operations are performed and checked. - Managing remote access. - Updating servers with the latest service packs. - Filtering and controlling email via Spam Control Software. - Administering internet access using individual and content filtering software. - Overseeing administrative tasks and maintenance of Microsoft, Linux, and Unix-based operating systems. - Handling all firewall and network switches. - Performing administration and maintenance of all hardware. Technical Support Your role includes technical support for the hosted services in Development, Quality Assurance, and Production environments: - Monitor the functionality of hosted services 24/7/365. - Provide primary support in case of component failure or error reporting, especially through monitoring logs and system reports. - Oversee the operational activities of the hosted services and implement corrective measures when needed. - Assist and oversee deployment tasks when they occur. These tasks include (but aren't limited to): - Managing communication with external parties, customers, payment gateways, and banks, depending on the communication mechanisms in place. Desktop Support Your responsibilities include: - Installing new PCs as per company guidelines. - Maintaining PCs and printers in a cost-effective manner. - Supporting and training users to maximize the potential of their equipment. - Proactively identifying and solving problems. Local Area Network (Lan) Support Your duties include: - Coordinating with the designated department (DD) to install new network points. - Coordinating with DD to relocate existing network points. Salary: R 35 000 p/m On-site role