Student Accounts Administrator

Job category: Others: Education and Training
Location: Durban
Contract: Fixed Term Contract
EE position: Yes
Introduction MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications: Student Accounts Administrator - Durban
CORE FUNCTIONS Produce plans to achieve debt collection targets on listed accountsMaintain an efficient consulting and feedback relationship with students regarding queriesUpdate ITC status on default accounts.Be knowledgeable of company policies and procedures and inform students adequatelyAchieve sufficient "promise to pays" targets are met and ensure consistent feedback for all students who have made PTP'SConstantly promote various payments options to encourage more monthly paymentsKnowledge and experience in Demand and ITC Listing process QUALIFICATION(S) Senior certificate – Matric / Equivalent EXPERIENCE  3 years' experience with collection and ITC experience SKILLS AND COMPETENCIES Conflict ManagementInterpersonal skillsTime ManagementMust be able to speak confidently and demonstrate telephone etiquette and overall professionalismComputer Literate (Microsoft Office, Excel, Word, Power Point, Access, Internet and Email)Possess a high level of ethics, confidentiality and integrityMust be a collegial team playerMust be able to work within pre-determined time frames and deadlines ADDITIONAL REQUIREMENTS Be able to work during weekends and/or when required#J-18808-Ljbffr