Specialist: Product Owner page is loaded Specialist: Product Owner Apply locations Johannesburg time type Full time posted on Posted Yesterday job requisition id JR-53940 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionResponsible for supervising, managing, or directing a project byapplying industry experience and specialised knowledge. Definebusiness requirements and prioritise deliverables to streamline theexecution of program priorities.Implementation and execution of new and existing products, processes and features to meet strategic targets and enhance the organisations presence within the marketWork with solutions analysts and engineers to ensure business needs are fully catered for in solutions being designed.Represent business in strategic project teams.Have sufficient knowledge of the business to make quick decisions in project teams and be able to prioritise the development work being requested of IT.Develop a deep understanding of the processes, product features and systems in the areas of the business that allocated projects relate to.Manage the prioritisation of requirements within a wider project. Ensure proper consultation and communication with business around priorities.Develop business specifications for features and defects. Translate these requirements into stories that developers can execute on.Provide any clarifications on requirements necessary to assist the team in their delivery.Identify and facilitate the elimination of any bottlenecks or areas of concern within projects to ensure the execution of the strategy.Feedback to business on project status throughout the lifetime of the project. Quantify and report on the benefits of the delivered solution.Coordinate dependencies with other POs to prioritise effectively and plot an achievable roadmapDemonstrate passionate, innovative, and forward-thinking mindset which takes the organisation forward.Advocate and enabler for business agility.Continuous improvement to ensure effective serviceEnsure adherence to organisational policies, practices and procedures.Ensure statutory and legislative knowledge is always current in order to resolve complaints, to advise the business on corrective solutions to mitigate risks and to improve the customer experience whilst complying with governance requirements.Identify solutions to enhance cost effectiveness and increase operational efficiency.Service delivery to ensure customer satisfactionDevelop work routines in line with operational plans / schedules in order to manage achievement of service delivery goalsEstablish productive operational relationships with key stakeholders in the various channels and administrative teams.Maintain service, quality and desired outputs across the business process by ensuring compliance to tactical policies, procedures and standards.Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service deliveryManage quality people practicesAlign own behaviour with the organisation culture and values.Share and transfer product, process and systems knowledge to colleagues and team members.Collaborate and work with the business to deliver required service levels.Experience, knowledge & skills requiredBachelor's degree in Business, Commerce or Information Systems.2-5 years financial services experience. Short term insurance advantageousExcel, PowerPoint, Word, Visio Etc • Familiarity and experience in Agile/Scrum/Scaled Agile Framework (SAFe). CONFIDENTIAL ConfidentialCertification in Certified Scrum Product Owner (CSPO), Product Management, Agile, Scrum, SAFe, Design thinking and Business Analysis or JIRA and Azure DevOps advantageous.Good Stakeholder Management skills.Good written and verbal communication skills and are comfortable presenting work to executives including large groups.Attention to detail and problem-Solving skills.SkillsEducationClosing Date15 May 2024The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19. All prospective employees are required to disclose their vaccination status as part of the recruitment process. Please refer to the Old Mutual's Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so. The Old Mutual Story! About Us Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience. #J-18808-Ljbffr