Job Description We are seeking a talented Solutions Architect with expertise in BMC Remedy to join our client. As a Solutions Architect for Remedy, you will be responsible for designing, implementing, and optimizing IT service management solutions using BMC Remedy. Your role will involve collaborating with stakeholders, analyzing business requirements, architecture technical solutions, and overseeing the implementation and integration of BMC Remedy within our organization. RESPONSIBILITIES: • Formulate and document solution (large requirements) • Provide work breakdown and estimates (input to sprint planning) • Maintain system design documents (updating architecture with tweaks and feature enhancements, processes and workflows) • Complete Security SPDA questionnaires • Attend Agile ceremonies (Daily stand-ups, backlog grooming, sprint planning, PI planning) Requirements SKILL SET(Remedy): • Exp. in designing and building custom solutions for BMC Remedy suite of products. Expertise in Unix commands, shell scripts and SQL. Exposure to Remedy TSO. Exp. in integration of two Remedy systems or integration of Remedy with a third party system. • Familiarity with IT service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM). Requirements SKILL SET(Remedy): • Exp. in designing and building custom solutions for BMC Remedy suite of products. Expertise in Unix commands, shell scripts and SQL. Exposure to Remedy TSO. Exp. in integration of two Remedy systems or integration of Remedy with a third party system. • Familiarity with IT service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Management (ITAM).