Main purpose of job: Service and maintain alarm systems for domestic, commercial and industrial sectors.
Qualification & experience: Matric Or EquivalentMinimum 5 years' experience as an alarm technicianPrevious programming, wiring, installations and fault finding experienceJob requirements & other attributes: Valid driver's license essentialMust be PSIRA registered (Grade E)Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systemsKnowledge of CCTV, Intercom systems and access controlAble to work standby as per duty sheetDuties: Technical:
Conduct service calls / maintenance and repairs of alarmsProgram alarm panelsComplete handovers and quotationsComplete invoices and job cards after every service callComplete links up for new clientsRe-programme alarm systems when the current alarm was part of a takeoverComplete small installations as and when requiredAdmin:
Complete daily drive sheetsComplete job reports and technical invoicesQuote clients on upgradesConduct vehicle, electrical and ladder inspection checks and give feedback to FLM (Field Line Manager)Complete a stock control checkKeep the company vehicle clean and tidyPerformance standards: Technical:
Ensure that scheduled service call are attended or rescheduled accordinglyEnsure that alarm panels are programmed with prescribed standardsEnsure that documents are completed timeously and within prescribed standardsEnsure that the alarm is programmed to ADT standardsEnsure that all installations are completed to ADT standardsAdmin:
Ensure that drive sheets are completed accuratelyEnsure that job reports and technical invoices are completed accurately and timeouslyEnsure that quotes are completed accuratelyEnsure that inspection checks are completed on a weekly basisEnsure that all stock is available at all times and missing stock is reported immediately to FLMEnsure that the company vehicle is clean at all timesWe reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
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