Senior User Assistance Consultant

Responsibilities Hexagon's Asset Lifecycle Intelligence division(Hexagon) is looking for a Technical Writer.This position requires individuals to write, update, and deliver software user assistance, including documentation, virtual training, and other learning content, under moderate supervision for electrical, instrumentation, and process and instrumentation diagrams engineering software.Three to five years of technical writing experience preferred but will consider strong candidates with other experience levels. Experience in Electrical Engineering, Author-it, Camtasia, Snag-it, Genially, Fluid Topics, and scrum a plus.Responsibilities include:Uses excellent writing skills to plan, create, and update concepts, procedures, work processes, videos, and virtual training for multiple audiences.Masters intermediate documentation skills and strategies.Demonstrates basic instructional design skills and can develop scenario-based learning content, tutorial videos, and assessments with minimal guidance.Can articulate training objectives for assigned products and create a training development plan with moderate guidance.Relies on moderate experience and judgment to collaboratively plan and accomplish product-specific user assistance goals.Recommends formats and approaches to improve the quality of user assistance content and deliverables.Develops enhanced product knowledge and understanding of users.Uses effective communication skills to work closely with cross-functional teams to create content that meets customer needs. Qualifications 4 year university degree in English, Journalism, or Technical Writing3-5 years technical writing experience#LI-AW1