Job DescriptionJob Summary:• Responsible for the successful delivery of high quality data and insights to FMCG clients• Managing a team of researchers who will ensure timeous, efficient, high quality and actionable insights of FMCG projects• Managing projects from commissioning through to final tabulations and/or reports/ presentationsKey Job Responsibilities:• Accountable for a team of Researchers determined either by area or product or sector or client• Supervises all stages of project management and monitors performance• Responsible for the training and development of team and peers• Provides advice and consultation to clients and staff• Handles complicated client queries or complaints• Ensure projects are profitable via efficient, timeous delivery of projects• Designs and plans research projects following client commissioning and needs• Designs questionnaires,samples and methodologies of collecting information• Co-operates the execution of projects, informs clients on progress and gives specific instructions to other departments regarding the collection and electronic processing of information• Presents results of study to the clients• Some travelling requiredThe following responsibilities apply to all "People Managers" Senior Manager Only:• Mentors/coaches direct reports (provides insight/advice and ensures each has substantive development plans in place)• Ensures that all down line positions and critical retains have appropriate back-up contingency plans (minimum of 1 ready now candidate for all critical positions) Key Skills/Competencies• University degree in Marketing, Economics or related field• Minimum 8 years experience in Marketing Research• Strong analytical mind• Very good knowledge on advanced analysis, methods, and tools• Excellent numerical skills• Good organisational skills, and strong people management skills• Very good interpersonal skills• Strong business acumen and financial knowledge• Excellent verbal and written communication skills• Fluency in English• Computer Literate• Expertise in servicing customers and in-depth knowledge on CR methods, analysis and techniques• Good knowledge of the characteristics of the relevant marketsAdditional InformationAbout NIQNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.
