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Oversees the execution and completion of technology solutions projects in the professional services arena.
Manages people who lead projects supporting the company-client relationship, ensuring customer satisfaction.
Provides budget analysis, labor planning, and coordination of activities between client and company personnel.
Monitors project completion from initiation through delivery to meet revenue and cost projections.
Oversees performance of the installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements.
Typically utilizes management skills more than technical skills.
Serves as a mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients.
Selects, develops, and evaluates personnel to ensure the efficient operation of the function.Working at NTT The role of Client Project Manager is to develop and direct the planning / strategic planning of multiple projects related to client implementation. They oversee the coordination and management of employees and resources required to successfully complete client implementation projects, from initiation to completion within budget and on time, using either a waterfall or agile methodology.
Key role and responsibilities: Manage project initiation by developing and ensuring the project charter approval, identify and
engage stakeholders.
Maintain comprehensive project documentation, including plans, schedules, reports, and meeting minutes. Ensure that all project documentation is accurate and up-to-date in the PMO Toolset as well as project folders.
Identifying, managing, and communicating changes (risks, issues, actions and decisions) that may affect the project
Able to problem solve and conflict manage situations that may arise on the project
Managing project team members by delegating tasks and setting expectations for performance
Monitoring resource allocation, timelines, and other key metrics to ensure project milestones are met
Facilitating meetings with stakeholders to ensure effective communication about projects
Monitoring and controlling work input and scope to ensure that all projects remain on track and in control
Ensuring the projects and activities are executed in the most efficient and agile way based on agreed company methodologies, tools, and processes
Planning and managing program stakeholders, scope, activities, conflict resolution, and approach in and across a highly matrixed global organization through direct interaction and communication, regular status reports and personally managing escalations, when necessary
Report on financial progress on the project, control variances and ensure approvals
Following the change methodology, participate, facilitate, drive the deliverables and manage feedback with the senior leadership on the project to ensure successful adoption.
Change Management Apply a structured methodology (ADKAR, PROSCII) and lead change management activities
Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
Support communication efforts
Enable the design, development, delivery and management of key communications.
Assess the change impact and stakeholder analysis
Conduct impact analyses, assess change readiness, and identify key stakeholders.
Support training efforts
Provide input, document requirements, and support the design and delivery of training programs.
Knowledge, skills and attributes: Proficiency in project management methodology, tools, and templates (includes project planning, schedule development, scope management and cost management)
Formidable team working skills across matrixed client, supplier, and geographically dispersed virtual
teams
Instrumental in the use of IT methodologies, processes, and standards for project management
PMP or similar project management certification is a must have Proficient in MS project and\other scheduling tools
Experienced in delivery that includes the use of external supplier and offshore resources
Excellent communication skills and presenting to senior leadership up to Director and C-Suite
More than 5yrs experience in project governance and working with a PMO environment
Experience in participating or driving change management as part of the project
Communicating with Senior stakeholders (Steercoms, Status reporting, Weekly meetings)
Skills Summary What will make you a good fit for the role? Workplace type : Equal Opportunity Employer NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
About Us Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?
Join our growing global NTT family and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.
We employ 40,000 people across 57 countries. By bringing together the world's best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it's key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.
You'll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!
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