Senior Process Analyst – 6 Month Contract – Cape Town

Senior Process Analyst – 6 month Contract – Cape TownTasked with documenting the SAP CoE standard operating procedures and processes.  A working knowledge of ITIL, Cobit and SAP methodologies will be advantageous. Responsibilities Document current processes, including workflows, procedures, and policies, to gain a comprehensive understanding of the SAP CoE operations. Document Operational standard operating procedures in the form of Operational Handbooks.Process Mapping – Create detailed process maps and flowcharts to visualize workflows, identify bottlenecks, and propose solutions for improvement.Stakeholder Engagement – Collaborate with the SAP CoE Team Leads and Leadership Team to understand current processes and procedures.Requirements Qualifications Bachelors Degree in Business Administration, Management Information Systems, Engineering, or related field.Experience SAP Expertise – In-depth knowledge and hands-on experience with SAP modules (e.g., SAP ERP, SAP S/4HANA, Success Factors) is advanatgeousPrevious experience in process analysis, business process reengineering, or related roles is preferred.Skills/ Knowledge Analytical Skills – Strong analytical abilities to systematically analyze complex processes, identify patterns, and propose data-driven solutions.Problem-Solving – Excellent problem-solving skills to identify root causes of issues and develop creative solutions to address them.Communication – Effective communication skills to articulate complex ideas, facilitate discussions with stakeholders, and present findings and recommendations in a clear and concise manner.Process Mapping Tools – Proficiency in using process mapping tools such as Microsoft Visio or BPMN (Process Model and Notation) software to create process documentation and visualizations.Documentation – Ability to create comprehensive documentation, including functional specifications, technical designs, test plans, and user manuals.Collaboration – Ability to work collaboratively with cross-functional teams and build consensus among stakeholders with diverse perspectives and priorities.If you would like to submit your CV for consideration, please fill out this form and we will get in touch with you shortly.
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