Description:
Job Description:
In collaboration with the Market Nurse Director and Market Assistant Vice President , serves as a trusted member of the Medical Group's management team, providing effective leadership and accountability for ambulatory care operations.Scope
In collaboration with the Market Nurse Director and Market Assistant Vice President , serves as a trusted member of the Medical Group's management team, providing effective leadership and accountability for ambulatory care operations.
Job Essentials
1. Financial Management
a. Develops, proposes and manages operational budget and capital budget.
b. Maintains financial literacy relative to ambulatory care and industry trends.
c. Manages accounts payable in an accurate and timely manner.
d. Maintains inventory control processes and facilitates purchasing in accordance with established procedures.
e. Manages facility assets in a responsible manner.
f. Understands and adheres to all financial policies and procedures, and leads others to do the same.
2. Human Resources Management
a. Responsibility for payroll accuracy and timely approval.
b. Conducts job interviews and employee selection in a manner that supports effective staffing.
c. Performs onboarding and orientation with new staff to promote employee engagement and staff productivity.
d. Performs staff and provider rounding on a regular basis.
e. Initiates activities to promote employee and physician engagement.
f. Utilizes formal and informal recognition resources to recognize staff and provider accomplishments.
g. Demonstrates accountability and follow through on assignments, projects and tasks.
h. Conducts training activities with staff and providers to support operational functions.
i. Maintains effective staffing levels and adequate scheduling.
3. Information Management
a. Understands and utilizes billing systems effectively.
b. Maintains and ensures optimized utilization of telephone systems.
c. Ensures compliance and appropriate utilization of information technology resources.
d. Utilizes information technology to ensure accurate coding processes.
e. Performs and participates in audits to ensure compliance and minimize organizational risk.
f. Understands and abides by privacy laws (i.e. HIPAA) and organizational policies and procedures regarding health information management, safeguarding protected health information (PHI).
g. Utilizes on-line resources, including , effectively.
4. Clinical Care Management
a. Understands and empowers frontline employees and providers to utilize effective service recovery, as needed.
b. Promotes care delivery processes that are harmonious with the organization's healing commitments.
c. Optimizes healthcare delivery processes to streamline an efficient patient flow.
d. Understands quality improvement tools and methodology (i.e. 100% participation) and utilizes the same to improve both the delivery of extraordinary patient care and operational processes.
e. Participates in, promotes, and utilizes patient feedback mechanisms, including patient perceptions of quality (PPQ) surveys, to ensure extraordinary care.
5. Patient Care Delivery Systems
a. Understands clinical policies and procedures and ensures patient care is delivered in accordance with the same.
b. Understands the medical home concept and implements model, as required.
c. Understands the mental health integration concept and implements, as required.
d. Understands the clinical programs concept and implements, as required.
e. Develops and promotes adherence to clinical standards of care.
f. Implements and monitors identified quality measures to promote effective patient care delivery.
6. Accounts Receivable Management
a. Understands and utilizes financial assistance practices, training staff and providers to do the same, as applicable.
b. As necessary, coordinates accounts receivable activities with the Central Billing Department.
c. Understands and utilizes approved collection practices in the back office, training staff and providers to do the same, as applicable.
d. Understands and utilizes financial best practices, training staff and providers to do the same, as applicable.
e. Understands and utilizes approved registration practices in the front office, training staff and providers to do the same, as applicable.
f. Understands and utilizes financial scorecard measures to benchmark, monitor and improve financial and operational performance.
g. Ensures accurate and compliant coding practices, training staff and providers to do the same, as applicable.
7. Other Management Responsibilities
a. Explores feasibility and practicality of innovations in patient care delivery and patient-provider interactions, (i.e. on-line customer interface).
b. Leads and initiates marketing activities to promote services, facilities and providers within the communities served.
c. Provides and promotes positive public relations
Minimum Qualifications
Master's degree in healthcare or business administration (or related fields of Finance, Organizational Management) required. Degree must be obtained through an accredited institution. Education is verified.
Seven (7) years' of healthcare leadership or practice management experience.
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Demonstrate sound financial and quantitative analytical skills, excellent diplomacy and persuasive capabilities, as well as other verbal and written communication skills.
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Possess the knowledge background, and experience in managing multi-site practices and/or outpatient or ambulatory settings, as well as start-up experience in opening new sites.
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Strong computer skills with a working knowledge of word processing and spreadsheet software, AR
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Management and billing systems.
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Demonstrated effective communication and interpersonal relations skills.
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Demonstrated leadership, personal and professional ethics and an ability to inspire and motivate others are required.
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Previous experience developing relationships with physicians.
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Candidate must exhibit strong negotiating skills and have strong financial management skills.
Preferred Qualifications
Ten (10) years' of practice management experience preferred.
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Exceptional focus.
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Previous experience in growing and expanding physician practices is preferred.
Physical Requirements:
MG only
Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
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Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.
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See and read computer monitors and documents.
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Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.
Location:
Fort Union BuildingWork City:
MidvaleWork State:
UtahScheduled Weekly Hours:
40
1 day ago
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