Senior Client Relationship Accountant

We are looking for a Senior Client Relationship Accountant in Cape Town to join a UK based accounting firm in growing their team. We are looking for a CA(SA) or part qualified CA(SA) who is prepared to build relationships with small business clients. Key to this role will be onboarding new clients, helping with client training and set up, ongoing client contact and relationship and their ongoing tax and accounting queries. We are looking for a strong communicator, willing to inject their own personality into the client relationship. The role will work closely with one of the Directors/ Founders and the client support team. Responsibilities: We are looking for someone willing to work proactively with clients to provide the following:Client relationship management - Promote regular client contact, and client relationships are key, this role would be the key relationship point with smaller clientsNew client onboarding – Supporting new clients through the onboarding process, including kick off calls and Xero/Dext trainingClient day to day management – Regular check-ups with clients, and pro-actively managing them to their upcoming deadlinesClient queries/follow ups – Be the point person for client queries on Accounting and Tax questionsYear-end accounts and self-assessments – Helping to address any questions that clients have on theseYou would be required to work with the Directors on improving the process for onboarding
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