Circana is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data and deep expertise, we provide clarity that helps almost 7,000 of the world's leading brands and retailers take action and unlock business growth. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.
Learn more at www.circana.com
About Circana
Circana is a leading provider of big data, predictive analytics and forward-looking insights that help FMCG, healthcare, retailers, and media companies to grow their businesses. With the largest collection of purchase, media, social, causal and loyalty data, all integrated on an on-demand cloud-based technology platform, Circana guides its clients around the world in their quests to remain relevant, connect with consumers and deliver market leading growth.
Here at Circana, we focus on outcomes rather than an outdated, one-size-fits-all notion of work, to give each of us the flexibility we need to have fun and balance our overall wellbeing. Through constructive and helpful feedback, we are empowered to take risks, challenge ourselves, reach unprecedented heights and achieve great personal growth.
About the team: CPG Manufacturer
Our CPG Manufacturing team work collaboratively with our clients to deliver Insight that adds value and grows their business. They do this by using our market data, technology, and experience to help the client understand their performance and gain competitive advantage. Being a part of this team means you are passionate, not just about the data but more importantly how it can inform our client's future business strategy.
Your Responsibilities
The Senior Account Executive works closely with the Account Manager in managing the overall client relationship as well the day to day running of the account. The Senior Account Executive is constantly looking for opportunities to add value to the client/s' business through the data that we provide and is seen as a trusted advisor. Internally, the Senior Account Executive builds strong relationships within the organisation, is extremely agile, able to juggle multiple work streams, whilst supporting the more junior members of the team.
The Senior Account Executive is required to
1. Manage client relationships by maintaining a professional working relationship with key client contacts and is always an
ambassador for the Circana brand
2. Is proficient in all Circana solutions and spots opportunities where these can add value
3. Drives awareness of relevant solutions across the client organisation
4. Manages the presentation briefing process with clients - able to extract briefs from client at various levels of seniority and is able manage expectations around deadlines and scope of work
5. Leads, participates, and manages storyboarding sessions internally
6. Guides the development of the presentation by scheduling regular touch bases with various team members, thereby
ensuring the quality of output is consistent and on brief Job Description
7. Mentor and develops the analytics skills of the more junior members of the team in a constructive manner
8. Provides relevant stimulus from external sources to broaden the knowledge of the team and add value to presentations
9. Manages the presentation delivery process with client – finalise check-in, manage diaries, ensures rooms and equipment is booked
10. Presents confidently and engages in meaningful discussions with clients at various levels of seniority during the
presentations – able to handle both strategic and tactical discussions as required
11. Deals with follow-up requests on past presentations and ensures that these are delivered to clients
12. Manages the monthly/ quarterly delivery process – ensuring that the databases and reports are accurate and delivered on time
13. Manages the data delivery process with the necessary internal stakeholders through clear communication in order to
resolve issues and supporting juniors when needed
14. Builds strong relationships with internal stakeholders
Skills and Experience Required
? Tertiary Education with 4- 6 years working experience
? Complete the training programme and panel process within the first 4 months of employment if entering at this level
What this means for you when you join Circana
? Agile working – You are able to choose where you work on a given day to best deliver your outcomes on that day, be
that at home, in the office, at your client's office, or in the local coffee shop!
? Flexibility – Agile working facilitates you managing your work around your life when necessary, should you need to get
away early for that weekend away, or start a little early to miss the traffic.
? Me Days – We currently have four days over and above our 15 contracted annual leave days to take time for ourselves
? Growth – You got where you are today by education, determination and plain hard work. Here at Circana, we aim to help
you build your skills, explore new interests, and work across different functions, clients and teams. We believe that
every career is a work in progress, and we foster each employee's journey, through a diverse set of experiential, skillbuilding and mentorship opportunities to learn from the best and brightest in our business.
? Feedback – To do a great job, you need to know what is expected of you. We pledge to do just that through consistent,
timely feedback and coaching to ensure continued growth.
? Recognition – In addition to cheering on outstanding work on a project, exceptional client service, or performance over
and above what is expected, we also applaud consistently great performance and initiative in solving problems, as well
as innovation and new ideas. We're also not afraid of PDAs—public displays of appreciation—as we all celebrate
individual victories as part of our shared success.
? Challenge – Challenge and support are of equal importance, and we strive to deliver the right mix of both through line
management, peer to peer relationships and an open door policy to the leadership team. A career at Circana, as with
life, is what you make it – so if you're looking for challenge, we can absolutely deliver!
? Fun –We can promise it will be challenging, rewarding and fun! We aim to work hard and recognise that's only
achievable with some play as well, with all ideas welcome.
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
Stay Curious: Being hungry to learn and grow, always asking the big questionsSeek Clarity: Embracing complexity to create clarity and inspire actionOwn the Outcome: Being accountable for decisions and taking ownership of our choicesCenter on the Client: Relentlessly adding value for our customersBe a Challenger: Never complacent, always striving for continuous improvementChampion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrityCommit to each other: Contributing to making Circana a great place to work for everyoneLocation
This position can be located in the following area(s): Cape Town, South Africa
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