Sales And Office Administrator

Your main responsibilities include, but are not limited to

Operate the telephone switchboard, hold, transfer and disconnect telephone calls,
Greet clients when entering the building and find out their nature of enquiry and assist,
Handling any direct Customer Enquiries for sales or service support,
Compilation of quotations for products and materials in support of Sales personnel,
Collaborate with the sales teams to understand customer requirements and provide support
Follow up of quotations, purchases and deliveries,
Sourcing and procuring of equipment and materials and Processing of purchase orders.
Documenting and Processing of order acceptances,
Initiation of invoices and follow up on payments for sales orders,
Managing the control sales and order database and monthly performance reporting,
Selflearning on ABB products and other products inclusive of attending product training,
Assistance in planning of Road Shows and presentations to customers with HOD approval,
Support the sales and marketing team efforts on a continued basis,
Assist with the development of new or junior personnel,
Control of local office stock and store inventory and interact with stores manager on a regular basis,
Perform monthly stock take and audits on stock holdings, and control stock issuing, receiving, and GRV for the Cape Town Office. Liaise with Head office on results of stock take.
Work closely with customers and company representatives to ensure that customers problems are solved professionally, and expediently,
Assist in researching and developing new products, customers, marketing and business strategy functions,
Request technical specifications from customers and modify and adjust products to meet customers specific needs as required.
Experience required

Previous experience in office administration, stores and stock control and interaction with customers is important. A good working knowledge of Microsoft Office, Excel, Powerpoint, Word and Outlook. Good General Computer literacy. Pastel Experience preferred but not essential