Kendrick Recruitment is currently looking for a Sales Agent for a busy hospitality business based in the heart of Nelspruit. Are you passionate about turning inquiries into bookings? Do you thrive in a dynamic environment where you can contribute to the success of a renowned organization? We are seeking a talented Sales Agent to join our clients team and play a pivotal role in customer engagement and booking processes.Key Responsibilities:Enquiry Management:Handle website, email, phone, and walk-in inquiries, converting them into course bookings.Switchboard Operations:Efficiently manage the switchboard.Monitoring and Analysis:Regularly update and monitor Enquiry Stats, focusing on the booking conversion rate.Customer Engagement:Strategically respond to inquiries to enhance the likelihood of converting them into course bookings.Client Relations:Respond to availability requests, maintain relationships with existing agents, and onboard Agents & Ambassadors.Documentation and Organization:Capture enquiries for accurate records and maintain booking/registration forms regularly.Booking Process:Create bookings and facilitate handovers to relevant departments.Collaboration:Liaise with different departments for weekly updates.Logistics Coordination:Coordinate with the logistics department on student transfer options.Sales Follow-Up:Proactively follow up on missing sales leads.Feedback and Reporting:Acknowledge post-course feedback and provide valuable insights during quarterly camp visits.Strategic Planning:Contribute to rate and date planning, update and maintain the camp planner.Hosting:Host camp visits when necessary.Project Coordination:Communicate and follow up with clients on specific projects and goals.Site Management:Visit project sites and coordinate with suppliers and vendors.Itinerary Development:Develop and finalize project itineraries for custom product development.Marketing and Sales Support:Assist in marketing efforts and sales functions.Required Skills:Strong organizational abilities.Understanding of sales principles and best practices.Effective time management skills.Professional demeanor and excellent communication skills.Intrinsic motivation and a quick learning ability.Proficiency in CRM software and marketing analytics tools.Flexibility and adaptability to changing market conditions.Knowledge of logistics and booking processes is a plus.Desired Experience and Qualifications:Proven track record of successful sales leadership (at least 5 years).Relevant Tertiary Qualifications will be beneficial.If you are ready for a challenging and rewarding role, contributing to the success of bookings, projects, and strengthening client relationships, apply now! Send your CV to us today... Good Luck!
