SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online.
SACAP is looking for a Global Course Co-Ordinator that will provide ongoing administrative support to the SACAP Global team, as well as frontline technical and course support & guidance to learners and assessors across allocated courses. S/he implements a variety of tasks to ensure excellent course preparation, delivery and evaluation end to end.
Duties include but are not limited to:
Providing administrative support to the SACAP Global Team;Thoroughly understanding the Learning Management System in order to provide expert course and technical support to stakeholders;Seamlessly completing all course preparation, delivery and review tasks;Monitoring classes and queries to provide support: identify any learner and/or assessor challenges or concerns and following up appropriately;Monitoring courses: gathering and reporting on course data.This role reports directly to the Lead Course Co-Ordinator: SACAP Global.
QUALIFICATIONS AND EXPERIENCE:
A degree qualification in the discipline of education or psychology or a related cognate field (e.g. HR).Minimum of 1 year work experience in daily online student support via an Learning Management System2 years of full-time course administration and co-ordination experience, preferably within the field of Higher Education or corporate training.Technologically savvy, with a special interest in Online Education.SKILLS:
Strong attention to detailAble to collect, monitor and report on relevant dataExcellent communication skills (both verbally and in writing)Technologically savvy / strong digital literacy skillsExcellent planning, time-management, prioritisation and organisational skillsExcellent interpersonal and stakeholder management skillsIs flexible and adaptable where needed to achieve resultsSolution-focused with a bias to actionProactive with the ability to anticipate and plan ahead of timeA keen problem solver, who comes up with solutions and enjoys putting processes in placeManages stress well and has the ability to work under pressureAble to hold self accountableWell-versed in SACAP Global's policies and procedures PERSONAL ATTRIBUTES: Responsible, reliable and purpose-driven in their approachSelf-motivated and holds themselves to a standard of excellence when completing tasksA passion for online educationDisplays high integrity in all situationsIs diplomatic, professional and person-centred in their interactionsIs a team player
Operating Hours This is a full-time position operating from Mondays to Fridays*:
Monday to Thursday: 08:30 – 17:00
Friday: 08:30 – 16:00
*Due to the nature of this role, there will be a need to work flexible hours to the extent towhich it is reasonably necessary to perform the duties of the position. Application Process: Kindly submit your Curriculum Vitae and a copy of your Identity Document via the SACAP Careers Portal by 18 April 2024.
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