Returns Clerk

Purpose of the JobTranspharm Western Cape is seeking a Returns Clerk to join our team. The Returns Clerk will be responsible for managing claim logging and facilitating returns to our suppliers. This role requires diligent follow-up and ensuring the smooth completion of the entire returns process. Job Advert Details Job CategoryPharmaceutical Job ObjectivesResponsible for resolving customer-related queries.Facilitate stock movement from Quarantine to the warehouse.Process stock adjustments accurately.Manage the processing of credit notes.Liaise with the telesales department regarding customer queries.Assist in logging claims to the supplier when needed.Assist with supplier upliftments.Perform stock investigations relating to customer return queries.Collaborate with other departments as needed to meet operational demands. QualificationsEssential Grade 12 qualification ExperienceEssential 1+ year experience in a similar role in a warehouse environment1+ relevant admin work experience Knowledge and SkillsHighly computer literate with capability in email, MS Office and related business and communication toolsExcellent communication skills– fluent in English and at least one other official languageMeticulous attention to detailAbility to accurately follow instructionsWorks well under pressure and meets tight deadlines