*Retail showroom sales, mid-management role - Somerset West * Our clients has a position available for a motivated individual to join their dynamic business, selling a premuim brand of Tiles & bathroomware within a *showroom environment.* This position is open to a person with a proven* mid-management & leadership t**rack record within a retail sales environment*, including commitment to excellent customer service. *Do you have a flair for interiors, merchandising, building relationships and networking with clients and related industry professionals, sales, customer service, have mid-management experience, previous showroom sales experience and want to join a fantastic company that looks after their staff? * *JOB DESCRIPTION & KEY RESULTS AREAS* Our client offers a premium brand within a showroom environment that is high-end, and clientele requiring service par excellence and often requires going the extra mile to ensure client satisfaction and brand integrity. Customer Service & execution Recorded sales performance Intensive overheads control & Management. Maximising personal & team efficiencies Operational planning to increase the business unit profitability Managing individual performance, including discipline Setting sales goals Housekeeping in line with luxury shopping environment. Customer Complaints / relations Stock control (incl. Merchandising; stock holding; stock days & managing dead/toxic stock) Achieving & maintaining profit margins Product knowledge Understanding the market (competitors & trends/ innovations) Setting & implementing short- and long-term goals Advertising planning Financial reporting Relationship management Sustained return on investment Team management Mentoring & Motivating individuals Grow people to potential Conduct interviews & identify best talent. Manage debtors. Conduct training. Procurement of new clients, including Professionals (Architects, Interior designers and decorators) *MINIMUM REQUIREMENTS* A history of Excellent customer service is mandatory Ability to meet set monthly sales targets/budgets consistently Matric (Tertiary Education preferable) * 2-5 yrs Retail experience* *2 - 5yrs Middle Management experience* Retail Hours, (incl. weekends & public holidays) Merchandising Experience The ability to work in both a team environment and individually Excellent written and verbal communication skills *SAP and Microsoft Office* Sound Arithmetic skills A flair for Design and Creativity Excellent interpersonal skills Own Transport with a valid drivers license Bilingual (please state languages) Self Motivated, well balanced individual Ability to multitask and meet deadlines for showroom and warehouse tasks A team player, with business maturity and strong, analytical problem-solving skills. *JOB COMPETENCIES* Leadership skills & ability to delegate Achieve results under pressure Consistently achieve growth Achieve sales targets & margins Supplier; customer; and staff relationships Staff growth; development; training Understand financial reports Merchandising Communication skills Organisation & planning skills Creativity / Flair for fashion & display Ability to build long term relationships with clients & professionals. Motivational and innovative Hands-on Product knowledge Forecasting Financial / Administration skills Goal oriented Perseverance / hard working Team player with the ability to multi-task Extracting information / reporting Disciplined Inter-personal skills Problem solving skills Team building *REMUNERATION* Successful applicants will be offered an attractive package based on experience and expertise. Basic salary, contribution to medical aid, provident fund contribution, 13th cheque, bonus, option to buy shares after a period of time. Should you wish to apply for this position please email cv and supporting documents to: ************ Include a current comprehensive CV Matric certificate and other certification if applicable ID document Contactable references Thank you
