Restaurant Reservationist And Administrator - Winelands

Reservationist & AdministratorA Restaurant on a Wine Estate in Stellenbosch.Restaurant and AdminAcquire and maintain thorough knowledge of the Wine Estate and its wines.Processing all mails, screening calls, and answering enquiries/complaints.Responsible for restaurant bookings. Liaise details with relevant employees.Create restaurant function sheets and ensuring that these are properly managed.Update department databases/data capturing. Importing monthly Dineplan clients to the Mailchimp database.Handle routine sales transactions which include operating POS, cash, and card transactions.Weekly cash up summary for restaurant, wine tasting ang boutique.Monthly Supplier consignment reports and submission of monthly invoices to the accounts department.Diary management, including arranging and coordinating meetings for various departments, driver's delivery/collection schedule.Office maintenance, including replenishing consumables and stationery.Communicate special occasions, notices, memos promptly to all staff.Update general info / SOP documentation. Ensuring it is saved to server.Assist with hospitality special events as needed.Financial management tasks including banking and handling the petty cash.Setting up special events, dates, and deposits on Dineplan.Update sites such as Dining Out and Eat Out with new menus once released.BoutiqueProvide training to boutique casuals ensuring they know boutique polices, products and how to operate the POS.Complete weekly cash up by pulling Micros report and comparing it to sales captured on the POS.Create monthly sales report indicating consignment / purchased stock sold.Monthly supplier consignment reports and submission of monthly invoices to the accounts department.Monthly stock take for boutique.Ensure stock levels are sufficient by placing orders with suppliers.Adding new products to Micros and ensuring that prices are updated accordingly.Guest HouseLiasing with Events Department and Perfect Hideaways regarding enquiries and confirmed reservations.Ensures that reservations are captured on the relevant calendars.Ordering of guest amenities and other supplies when needed.Preparation of house before arrival and doing checks upon departure of guests.Inventory count.Handling the check in and check out processes.Liasing with Events Department / Perfect Hideaways regarding any damages / breakages upon departure.