Main purpose of the job:The primary purpose is to recruit and ensure the retention of study participants in line with the study protocolTo perform administrative duties and assist the study team with ad hoc administrative dutiesLocation:VIDA - Mafikeng Provincial Hospital – Northwest ProvinceKey performance areas:Recruitment of ParticipantsAssist the Medical Officer in recruiting participants according to study inclusion/exclusion criteriaAddress relevant concerns and misconceptions about the studyReceive queries from participants and address or refer the queries accordinglyEstablishing a relationship of trust and respect with participantsActively listen to participants and empathize with themReport on the number of participants recruited daily to the team leaderAdministrationEnsure that ICF and source documents are completed and signed correctlyEnsure that consent forms are accurately completed and signed by all partiesExtract maternal and infant participant files from the MPH records departmentFile all participant documents according to the study requirements (alphabetic/numeric order) and ensure all forms are submitted to the relevant data capturers dailyPhotocopy participant files as and when requiredFollow GCP guidelines when completing participant visit formsComplete telephone logs for all calls made to participantsCompleting file request forms to obtain and copy participant files as and when requiredAssist the medical officer in identifying neonatal/ pediatric cases and controls in the wards following the identification of cases from the NHLS laboratoryConduct stationary stock takes and advise management of stock to be orderedProvide relevant staff with stationary orderedFill the photocopy machines with paper daily or as and when requiredAssist with ad hoc administrative duties such as filing and shreddingFollow-UpsCall participants to complete 90 days and 180 days of follow-up questionnairesFollow up on missed visits and complete the necessary feedback logsConduct home visits if follow-up calls are unsuccessful if requiredEffective self-management and performance ownershipTake ownership and accountability for tasks and demonstrate effective self-managementFollow through to ensure that quality and productivity standards of own work are consistently and accurately maintainedMaintain a positive attitude and respond openly to feedbackTake ownership of driving own career development by participating in ongoing training and development activitiesCustomer ServiceCommunicate with external stakeholders around compliance issues as and when requiredEnsure all customer interaction (Both internal and external customers) is of the highest professional level, E.g. Respond to emails/queries within two daysAct in a professional and friendly manner in all dealings with internal and external stakeholdersBuild and maintain authentic relationships with all stakeholders ensuring that all interactions are professionalAlways show a high level of customer-centricityRequired minimum education and training:Matric/Grade 12Good Clinical Practice (GCP) CertificationRequired minimum work experience:Minimum 1-2 years work experience in a research environmentDesirable additional education, work experience, and personal abilities:Good verbal and written communication skillsBasic computer literacy including Microsoft (MS) Word and MS Excel (beneficial)High-level problem-solving ability neededExceptional self-managementConscientious work ethicAbove-average attention to detail requiredMotivated, organized, systematic and professionalShould be able to work under pressure with efficient multitaskingTO APPLY:Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.Please Apply Online.Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.The closing date for all applications: 10 May 2024.Note AJ Personnel is fully POPI compliant.Note WHC, in accordance with their Employment Equity goals and plan, will give preference to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.Please note:AJ PERSONNEL is only responsible for the advertising of the advertisement on behalf of their client Wits Health Consortium.Wits Health Consortium will only respond to shortlisted candidates. Candidates who have not been contacted within two weeks of the closing date can consider their applications to be unsuccessful.AJ Personnel does not have any salary or other information regarding the position.
