Receptionist (Spa)

Fancourt, South Africas premier golfing, leisure and lifestyle destination, is situated in George in the heart of the Garden Route. Our Spa is now accepting applications for a Receptionist someone who can assist the team to enhance the level of service and to uplift the service journey of the guest. The ideal candidate must be customer focused, a team player, must have good communication skills, be well presented, friendly and have a keen attention to detail. We consider the following as essential: Qualifications & Experience: Grade 12 or equivalent, coupled with 1 year experience as a Receptionist or in a front office in a 4* or 5* hotel and/or spa environment, Working knowledge of MS Office Suite, A Tourism / Hospitality / Customer Service qualification and working knowledge of any booking and point-of-sales system will be advantageous. Duties & Responsibilities (areas and indicators listed are not exhaustive and may be changed / supplemented to accommodate business needs from time to time): Managing all activities related to the Guests experience, Attending to Guest requests, queries and complaints, Handling cash and credit card transactions in a confidential manner, Balancing the cash float issued and completing banking procedures, Receiving and handling reservation enquiries and bookings, Handling incoming and outgoing calls and fulfil switchboard duties, Recommend and sell treatments and beauty products. Adverse working conditions: Must be prepared to work weekends & Public holidays, Must be prepared to work shifts. If you believe you have suitable experience and qualifications, please apply online. Application Process: Closing date: 12 May 2024 How to apply: