Our client based in Epping is looking for a Receptionist/Invoice Clerk, someone with a background in Manufacturing/Warehouse. Must be presentable and have finance experience.Qualifications/ExperienceMinimum 3 years' experience in a similar environmentMs wordOutlookExcelInternet/intranetAccpac (Sage 300) - advantageousReception DutiesWelcome and direct all visitors / deliveries.Provide excellent customer service.Telephone system DutiesAnswer and address incoming phone calls in a timely, professional and polite mannerClearly determine the purpose of the call and action as requiredDeal with queries and provide correct informationForward calls to appropriate person/sTake and deliver messages accurately and completelyAdministrative dutiesFiling and sequence checking invoices, delivery notes waybillsData capturingAssisting colleagues with administrative tasks.Performing ad-hoc administrative duties.Building Municipal MattersCoordinating refuse, flooding, street cleaning matters.Snail Mail administrationSort and distribute incoming mailPrepare outgoing mail for pick-up or courierOrganize courier deliveriesStationery administrationStock level monitoringOrdering and control of incoming and outgoing stationeryPERSON SPEC: Personal presentationMaintain a neat and well-groomed appearanceMaintain an attentive postureRespond professionally to visitors and callers Company representationMaintain confidentiality and show discretionAdhere to company policies and proceduresRepresent organization in an ethical and professional mannerMaintain a complete knowledge of organizational structure, personnel names and titlesRemain calm under pressure Communication skillsWrite well using correct grammar and spellingCommunicate verbally with confidence and clarityAsk effective questionsListen actively and respond with empathyFollow instructions properlyUnderstand and respond to non-verbal signals Customer service orientationClarify customer needsProvide solutions and support to the customer using in-depth knowledge of company products and servicesDeal effectively with difficult customers Work managementSet priorities, plan and organize tasksSchedule activities accuratelyPay attention to detailComplete tasks on time Information managementLocate and collect informationOrganize informationDistribute information efficientlyGeneral:Report to Financial ControllerWorking Hours08H00 – 16H30 Monday to Friday30-minute lunch break – Common eating area available. Employment ConditionsCompulsory annual leave over factory shutdown period in December, approximately 5-7 days, balance to be taken during the year as arranged with the Financial Controller PackageAnnual bonus – at company discretionPension fund15 working days leave per annumMedical aid (Optional)
