Quality Assurance Manager

⢠Determining, negotiating and agreeing on in-house quality procedures, standards and specifications
⢠Assessing customer requirements and ensuring that these are met
⢠Setting customer service standards
⢠Specifying quality requirements of raw materials with suppliers
⢠Investigating and setting standards for quality and health and safety
⢠Ensuring that manufacturing processes comply with product QA standards
⢠Working with operating staff to establish standards, systems and procedures
⢠Writing management and technical reports and customersâ charters
⢠Determining training needs
⢠Acting as a catalyst for change and improvement in performance and quality
⢠Directing objectives to maximise profitability
⢠Recording, analyzing and distributing statistical information
⢠Monitoring performance