Overview Hire Resolve's client in Appliance Manufacturing industry is urgently seeking the expertise of an experienced Quality Assurance Manager to join their team in KwaZulu-Natal. The Quality Assurance Manager will be responsible for overseeing the activity of the quality assurance department and staff. They will also develop, improve, and maintain the system of quality and reliability testing to ensure that the company's products or development processes meet excellent standards.Responsibilities: Develop, implement, and maintain a robust Quality Management System that aligns with industry best practices and applicable regulationsEnsure compliance with relevant quality standards, or other industry-specific certificationsLead and mentor a team of quality assurance analysts and specialistsSet performance goals, provide regular feedback, and conduct performance evaluationsFoster a positive and collaborative work environment that encourages professional growth and developmentEnsure that Warranty Cost & Service call Rate Targets are met as per Objectives and TargetsEstablish and execute quality control processes, including product inspection, testing, and validationImplement effective quality control procedures to identify and address defects or deviations from specificationsContinuously review and improve existing quality assurance processes to enhance efficiency and effectivenessWork strongly with Cross Functional Manufacturing Teams in ensuring Scrap limits are not exceededIdentify root causes of quality issues and work with relevant teams to implement corrective and preventive actionsCollaborate with internal and external auditors to ensure adherence to quality standards and regulatory requirementsLead quality audits, ensuring proper documentation and follow-up on identified non-conformitiesAssess potential risks related to product quality, safety, and regulatory complianceDevelop and implement risk mitigation plans to prevent quality-related issuesConduct training programs to educate employees on quality standards, processes, and best practicesEnsure that the workforce is knowledgeable and compliant with quality-related policies and proceduresAnalyze quality metrics and trends to identify areas for improvement and report findings to senior managementInculcate and drive continued efforts in ensuring a culture built on the 6 Sigma methodologyGenerate regular quality assurance reports to track performance and communicate resultsCollaborate with procurement and vendor management teams to evaluate and qualify suppliers based on quality criteriaMonitor and assess supplier performance, ensuring adherence to quality standards and contractual obligations Requirements: Bachelor's degree in engineering, Quality or related fieldExperience in Quality Assurance SystemsStrong knowledge of quality management systems, industry standards, and regulatory requirementsCertification in quality management Benefits: Salary: R700K/yr – R800K/yr, salary negotiable Contact Hire Resolve for your next career-changing move. Salary: negotiable.Our client is offering a highly competitive salary for this role based on experience.Apply for this role today, contact Ashley Feldtmann at Hire Resolve or on LinkedInYou can also visit the Hire Resolve website: or email us your CV: We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.
