Who are we? At Drop Zero Digital, we're not just building an agency but we're crafting a haven for the ambitious and the innovative. What we're looking for: Project and Digital Accounts Manager As our Full-Time Projects and Account Manager, you'll be leading the way in our client relationships. This position isn't solely about managing communications; it's about taking ownership of them. You'll be the guiding influence, ensuring our clients' journeys are smooth. Your Mission: Lead and inspire a team, managing 5-7 high-value eCommerce clients. Generate creative ideas and craft brief overviews for client flows, bringing fresh perspectives and innovative angles to our strategies. While we do want someone who has a solid understanding of the technicals, we are seeking someone who is highly creative. Develop and execute innovative email marketing strategies using Klaviyo, setting new benchmarks for client success. Collaborate with a talented team of Copywriters and Designers to create impactful campaigns. Ensure excellent client communication to drive satisfaction and ROI. Requirements We Need You to Have: At least 1 year of experience in client-facing/ customer service and project / team manager roles, demonstrating your marketing flair. Availability Mon-Fri. Can choose one between these two shifts. 8am to 4pm UK Time with occasional calls up to 7pm UK Time (You can slide your shift) 12pm to 9pm GMT with occasional calls up up to 11pm GMT (You can slide your shift) Fluent English skills and previous remote work experience. Familiarity with Trello, Slack, and G-Suite. Experience using Klaviyo is a plus! A results-driven mindset with exceptional attention to detail. Quick learning and adaptability skills. A laptop or PC with a stable internet connection and a professional workspace. Benefits What's in It for You? Start your journey with us at a competitive salary of $850 - $950 per month, with room to grow. Performance bonuses for creativity, client satisfaction, and successful upselling. A chance to grow with an emerging agency, with potential roles in marketing, management, and sales. Work closely with our visionary owner and contribute to our vibrant, multinational brand portfolio. Sounds Like Your Dream Job? Here's how to leap into this exciting opportunity: Fill out our hiring form Impress us in a quick call to explore our mutual fit Show your prowess in a practical test (up to 2 hours, part of the application process). Ace the second interview with more situational questions to test you under pressure. 1 Week Paid Trial to ensure it works both ways Questions, issues, or feedback? We're here for you. For Spanish-speaking applicants, please send your resume in English only since our company is based in the UK.
