Department : Operations: Processing CentreReports To : Processing Centre ManagerJob Grade : C3Location : Cape TownContract : This position is project based for 6 months and may be extended in line with project requirements. ROLE PURPOSETo ensure that all projects undertaken are completed within time and quality requirements.KEY RESPONSIBILITIES include the following. Other duties may be assigned.Process ManagementGains an understanding of project requirements, i.e. time and resources.Ensure work is delivered to Metrofile within the requirements.Ensure a continuous flow of work from the project.Meet with customer departments to secure the work.Assists with site and resource establishment for the project.Monitors daily project performance against production schedule.Reports project status and projections to the client and Processing Centre Manager on a daily and weekly basis as required.Facilitates and ensures optimal resolution of processing and/or resourcing issues and escalates to the Processing Centre Manager when necessary.Ensures project output objectives are timeously met as required.Ensures that all elements of the project are completed and finalised.Assist with any processing requirements within the department to ensure the department is run efficiently and effectively.Support the processing manager in all functions.MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE: The requirements listed below are representative of the knowledge, skill, and/or ability required. B Degree / Project Management Diploma or equivalent qualificationMinimum 3 years project management experienceMust have a valid code 08 drivers licenceMust have a clear criminal recordExcellent command of the English languageMust have excellent communication and interpersonal skillsMust be customer focusedMust pay attention to detailMust be a team playerMust be able to work independently and adhere to deadlines and strict turnaround timesMust have business acumen and be able to communicate at all levelsMust be professional at all timesMust be highly computer literateDemonstrate excellent organisational and problem solving skills