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The role of Business Process Analyst is to devise and design business process requirements, including researching, identifying and analysing the efficiency of existing complex business and/or operational processes and making recommendations for change to ensure an improvement in customer service, reduction in costs or an increase in efficiencies.
By doing this, the Business Process Analyst defines, develops, documents, tests and optimises the end-to-end processes that support the business.
This requires an experienced person who has a solid understanding of Enterprise Business Processes and business analysis.Working at NTT Responsibilities: Assessing, analyzing, optimizing, documenting, implementing, and testing end to end enterprise business processes of a multi-skilled teamInteracting with the business community at all levels, from facilitating design workshops and conducting end-user training to leading presentations to senior management and executiveWork with stakeholders throughout the organization; to build a holistic view of the organization's strategy, processes, information and information technologyLink and align the business mission, strategy, and processes of an organization to its information technology strategyBringing business needs, capabilities, technology, and process together in efficient and effective mannerWorking at the highest levels of abstraction, ambiguity, and complexity within the organizationTechnology processes and business needs in varying levels of detail within an area of specialty and can perform all process engineering tasks at both ends of the detail spectrumScoping, sizing, and planning all business aspects of a solution and the associated project effort and dependenciesQualifications: Bachelor's degree in engineering, Commerce or a related field required7 years of experience as a process engineer involved with assessing, mapping and optimizing business processesExperience in facilitating workshops with business users (up to executive level) to gather requirements, generate ideas and validate designsExperience in Agile tools like Jira Confluence, SAFe And ArisExperience in applying process modelling standards such as BPMNKnowledge and exposure to business process transformation, including process enabling and integrating technologies:Workflow / Workflow management / process automationBusiness rules Engines (Business Rules Processing)Enterprise Application IntegrationBusiness intelligence, Analytics and reportingSkills Summary
Business Process Analysis, Change Management, Continual Improvement Process, Process Design, Process Improvements, Root Cause Analysis (RCA), Technology IntegrationsWhat will make you a good fit for the role? Workplace type : Equal Opportunity Employer NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?
Join our growing global NTT family and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.
We employ 40,000 people across 57 countries. By bringing together the world's best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it's key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future.
You'll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!
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