Job PurposeThe purpose is to ensure the accurate picking of customer orders.Key Accountabilities and OutputsEnhanced Customer ServiceMaintain good Customer relations by delivering on promise consistently.Feedback on queries, complaints, incorrect loading and picking conducted to prevent recurrence.Picking Times in Warehouse is met as per standardHealth, Safety and EnvironmentMaximum Safe Pallet stacking heights complied withEnsure adherence to site safety standards as head of Safety, Health and Environmental CommitteeEnsure compliance to all relevant legislationEnsure adherence to site safety standards and critical member of Safety, Health and Environmental Committee in line with the OSH Act.Ensure the safe operation of forklifts.Ensure compliance to all relevant legislation and support a safe environment for The Beverage Company's Employees, Contractors and Visitors.Effective stock quality managementWarehouse stock age standards maintained by ensuring stock rotation principles appliedEnsures quality control through checking packaging on warehouse floor and prior to pickingEffective inventory managementParticipation in handover process before and after every shiftAccurate stock counts performed when requestedMaintain clear and effective communication with Stock Clerk, Warehouse Controller and Warehouse SupervisorRoutine ResponsibilitiesPerform physical inventory counts and investigate variances.Ensure efficient and accurate picking as per picking slip requirement.Engage with the Warehouse Supervisor to execute picking in line with the Load Plan.Ensure that orders are picked as per the pick rate standard.Equipment operated safely within Manufacturers specifications and compliant with the OHS Act.Conversant with relevant business information, policies, processes and proceduresPickerAdherence to Food Safety RequirementsCommitment to The Beverage Company's Food Safety policy and its objectivesAbility to understand and implement all food safety requirementsAdherence to and the enforcement of Food Safety Policies, SOPs and PRPsCompliance with PPE requirements including jewellery policyCompliance with personal hygiene requirements in accordance with the organisations code of practiceActive engagement in all training including competency testingRegular practice of hand washing and sanitisingPrevention of cross-contamination of products - no allergens allowed in the manufacturing facilityResponsible for raising any food safety risk to the relevant personnel such as the Team Leader or Food Safety personnelReporting of any illness or communicable disease before the commencement of shiftCompliance with all legal, regulatory and customer requirementsEnforce GMPs and conduct themselves in a manner conducive with food safety practicesMaintain high standards of housekeeping and hygiene of equipment, facilities and work environmentInformed and vigilant on food defense and food fraud risksPromote, encourage and continuously grow the organisations food safety cultureMaintain zero compromise on product quality and safetyCollaborate with internal food safety team to realise the organisations goals of retaining GFSI certification and continuous improvementQualifications and ExperienceGrade 12 / Matric / NQF level 4 (Essential)Upto 6 months experience (Operational Execution) FMCG, Distribution EnvironmentKey QualitiesCommunicationRoutine communication in connection with instructions, requests or normal work tasksProblem SolvingProactive identification of problems that are concrete and procedural, apply known solutions in line with guidelines provided or escalate more difficult problems to superiors.Relationships MaintainedOthers in own work areaBehavioural CompetenciesPlanning and OrganisingManages time effectively, ensuring effective completion of tasks under stressful deadlines.Able to prioritise activities and resources, ensuring that results are achieved effectively.Able to evaluate progress and make appropriate adjustments to initial plans, ensuring a successful outcome.Verbal CommunicationAble to communicate verbally in a logical manner.Takes the intended audience into account when communicating verbal information.Makes use of appropriate business language in verbal communication.Includes all relevant information in verbal arguments.Demonstrates proficiency of language in verbal communication.Interprets complex information to expresses own viewpoint in verbal communication.Concludes verbal arguments by making reference to relevant factsContinuous ImprovementIncreases performance expectations when success has been achievedSeeks out sources of information, including trade associations, "best practice" companies, customers, peers, subordinates, etc.Finds ways to fast-adapt improvement ideas to work processesProactively seeks out resources, alliances, etc., needed to quickly introduce improvementsDecision MakingOrganises information to make it easier to analyse or see trends.Anticipates consequences and formulates alternatives.Establishes clear decision criteria for making informe
