Personal Assistant needed for gift shop We are seeking a highly organized and dynamic individual to join our team as a Personal Assistant at our bustling gift shop. The ideal candidate will possess excellent communication and multitasking skills, along with a passion for customer service. As a Personal Assistant, you will play a pivotal role in ensuring the smooth operation of the gift shop and providing exceptional support to the management team. Responsibilities: Customer Service: Greet and assist customers with a friendly and positive attitude. Provide information about products, promotions, and services. Handle customer inquiries, concerns, and requests in a professional manner. Administrative Support: Assist the management team in daily administrative tasks. Manage phone calls, emails, and other correspondence. Maintain organized records of inventory, orders, and customer interactions. Order Processing: Process customer orders, ensuring accuracy and efficiency. Coordinate with suppliers and vendors for timely restocking of inventory. Monitor inventory levels and assist in reordering merchandise as needed. Visual Merchandising: Collaborate with the team to maintain an attractive and organized sales floor. Assist in arranging and displaying products to maximize visual appeal. Participate in periodic store layout changes and seasonal displays. Event Coordination: Assist in the planning and execution of in-store events and promotions. Coordinate with marketing efforts to promote special events. Ensure all necessary materials and products are available for events. Qualifications: Grade 12 Experience: Previous experience in a retail or customer service role is preferred. Familiarity with gift shop operations is a plus. Communication Skills: Excellent verbal and written communication skills. Ability to interact confidently with customers and team members. Organizational Skills: Strong organizational and multitasking abilities. Detail-oriented with a focus on accuracy. Tech Savvy: Proficient in using basic office software (e.g., Microsoft Office, Google Suite). Familiarity with point-of-sale (POS) systems is an advantage. Adaptability: Ability to thrive in a fast-paced and ever-changing retail environment. Willingness to take on various tasks and responsibilities as needed.
