Western Cape Operational Support Specialist (IT) 1000 Operational Support Specialist (IT)Location: Western CapeOur client in the IT industry is looking for an Operational Support Specialist.Key responsibilities · Analyze and examine current systems, the effectiveness of systems and assist management with information regarding the feasibility of systems · Talking to users and gathering of requirements · Producing specifications for new or modified systems · Support clients in administer defects and incidents within the system production environment. · Implementations of new systems. · Follow up on testing defects · Support to other business areas and external teams · Preparing user manuals, prepare functional descriptions and update existing documents · Will be required to interact with different companies. · Liase with clients and handle queries Requirements · Valid Driver's License with own transport· Certificate / Diploma in Business Analyst · IT or Software experience · Working experience in a Bank Collections (e.g. Debit orders) · Working experience with Payrolls Collections · Analytical thinking · Willing to learn from other team members and value feedback · Ability to handle multiple assignments· Thorough understanding of the Bank Collections process· Must understand and speak English fluently · Attention to detail · Ability to meet deadlines and handle priority changes as circumstances dictate · Strong problem-solving skills · Able to work independently· Must be available immediately · Must be willing to work on pre-determined SaturdaysSend your CV and latest pay slip to ****** Recruitment and Tempswww.aaaa.co.za#ATripleA #recruitment #vacancy # Operational #Support #SpecialistPosted 2023-05-06 Please provide ALL the information requested below, to submit your CV: Your first name: Your surname: Your email address Attach the files belowFiles must be:Smaller than 3 megabytes eachEither MS Word, PDF, Jpeg images or text (txt) files Attach your CV: Attach a copy of your ID: Attach a recent payslip: I agree that AtripleA Recruitment & Temps may collect my personal information as submitted, and make use of this information as set out in the Privacy Policy#J-18808-Ljbffr