Job DescriptionTo effectively manage the market research and analytics function through delivery of insights to ensure optimal service delivery, profitability, sustainability and future competitive growth. Hello Future Market Researcher Manager Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.
Are you someone who can: Development and execution of appropriate and efficient market research and analysis projects to uncover insights on consumer behavior, market trends, and competitive landscapePartners with senior marketing colleagues to ensure integrated analyses, insights, and recommendations that will impact marketing KPIsDevelop and ensure effective management and implementation of practices and client service delivery and efficiency models.Build working relationships across teams and functional lines to enhance work delivery, collaboration, and innovation.Provide input into the budget and manage and report on budget usage that reflects delivery of planned work within agreed parameters.Provide input into the development of the tactical strategy and develop and implement a supporting operational strategy.Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards.Develop, encourage, and nurture collaborative relationships across area of specialization.Manage team performance in achievement of business objectives.Participate in planned activities that are appropriate for own and employee development.Compile reports that track progress and guide business to make informed decisions.Provide subject matter expertise and thought leadership in area of expertise.Manages risks in own area of responsibility.Draft supplier contracts and ensure SLAs and NDAs are managed in line with industry best practice.Helps drive a culture of deep, consumer understanding and insights lead strategy and activity in broader marketing team You will be an ideal candidate if you: Excellent analytical skills and know how to use the data to tell a concise storyCuriosity and creativity to find innovation ways to conduct research and get closer to customersPostgraduate degree in related field such as Business, Marketing, Statistics, Psychology, with preference for qualifications with analytics and statistics6 - 8 years of experience in consumer insights or market researchExperience with qualitative and quantitative market research techniques, market sizing, competitive analysis (predictive modelling advantageous).Ability to work independently and collaboratively in a fast-paced, dynamic environment.Personal Attributes T e ch Sa v vy wit h co n fide n c e i n u s i n g mu l ti p le s y s t e m s. Pr o ces s d riv e n an d s tro n g eth i c s. Abl e to w or k und e r p res s ur e an d mee t dea d li n es G reat c o mm u nica t io n s ki l l s Self - mo t ivate d an d s how s ini t iati v e Self- s t a rte r wh o w o rk s w el l i n a te a m Abl e to w or k respon s i bl y whe n un s up e r v i s ed . Must b e f lex i bl e t o wor k ov e rt i m e w h en reques t edCollab o rates we l l w it h oth e r d epar t ment s Abi l ity t o a c tiv e l y li s t e n an d extr a ct re l evan t , k ey inf o r m ationPa ss ion fo r l e ar n in g an d ensu r in g you r c l i ent s n e eds a r e s ati s f i ed Abl e to ta k e d i r ecti o n , a s w el l a s mo t ivat e ow n ch o ice s . Must ha v e gr e at p rob l em- s olvi n g s k i l l s .Must b e a b l e to ap p l y g reat a ttenti o n t o det a i l , m in i ma l ro o m fo r e rr o r . You will have access to: Opportunities to network and collaborate.Challenging WorkingOpportunities to innovate. We can be a match if you are: Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough toObsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it. Are you interested to take the step? We look forward to engaging with you further. Apply now!
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Job Details Application Closing Date
09/05/24 All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
Introduce YourselfIntroduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.
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About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career. Especially if you want to change people's lives, in an authentic, profound and sustainable way.
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