We are searching for presentable MANAGERS to lead a successful barbershop brand in their stores in Waterfall, Groenkloof and Fourways. The ideal candidate should possess a combination of industry knowledge, business management skills, and a customer-focused mindset to ensure the smooth operation and success of the business. KEY RESPONSIBILITIES : - Staff Management: Oversee barbers and support staff, including hiring, training, scheduling, and performance evaluations to ensure smooth operations and exceptional service delivery. - Customer Service: Provide excellent customer service by greeting clients, addressing inquiries, scheduling appointments, and handling feedback or complaints professionally. - Inventory Management: Manage inventory levels of hair care products, tools, and equipment, ensuring adequate supplies are available for daily operations. - Financial Management: Handle financial aspects such as budgeting, pricing, billing, and cash management, aiming for profitability and cost-effectiveness. - Quality Control: Maintain high-quality standards for haircuts, shaves, and grooming services, ensuring customer satisfaction and loyalty. - Marketing and Promotion: Develop and implement marketing strategies to attract new clients and retain existing ones, including promotions, events, and social media engagement. - Compliance and Safety: Ensure compliance with health and safety regulations, sanitation standards, and licensing requirements to create a safe and hygienic environment for staff and clients. - Continuous Improvement: Stay updated on industry trends, techniques, and customer preferences, implementing improvements to enhance the overall experience and reputation of the barbershop. KEY REQUIREMENTS Matric 3 to 5 years management experience Relevant tertiary qualifications advantageous Strong communication and interpersonal skills with staff and interacting with clients Excellent organisational abilities to handle scheduling, inventory management and Business minded, must be able to complete basic bookkeeping tasks Leadership qualities to motivate and supervise barbers and support staff Marketing skills to develop strategies for attracting and retaining clients Ability to adapt to industry trends and implement continuous improvement initiatives Salary: R10,000 R12,000 with target-based commission structure Start date: ASAP To apply for the National Factory Outlet Manager | Joburg | High End Fashion Retailer positions please send your detailed CV in a Word document and a recent photo of yourself. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
