Manager, Merchant Sales & Service

Business Segment: Business & Commercial Banking
To identify, grow and retain merchant and user engagement strategies for implementation in order to drive visibility, scale, and adoption of the platform. To engage and guide merchants in terms of the role they play for the platform and the available functionality on the platform, gather feedback to determine areas of improvement, from a platform usability and value-adding offerings perspective and collaborate with marketing and communications to identify marketing opportunities.
Qualifications
Minimum Qualifications Type of Qualification: First Degree
Field of Study: Relevant business-related tertiary qualification (e.g., relevant bachelor's degree or Business Management Diploma)
Experience Required Business & Commercial Clients Minimum of 6 years' general banking experience of which 3-5 years should have been in a relevant leadership role within Card Issuing and Merchant Solutions. Sound experience and knowledge in sales and service, and compliance matters. 3-4 years' experience in dealing with SE, Business Banking, Commercial Banking and CIB customers at all levels. As well aspeople management experience in leading teams and motivating people
Additional Information
Articulating InformationDirecting PeopleExamining InformationAttitude of Customer ExperienceClient Business CaseClient RetentionClient Value PropositionsDevelopmentPlease note: All our recruitment processes comply with the applicable local laws and regulations.
We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 ******
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or ******
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