Lodge Management Couple / Lodge Manager - Family Lodge - Gauteng

Lodge Management Couple / Lodge ManagerLocation: Gauteng, South AfricaSalary: R30,000 - R50,000 per monthAccommodation: Provided - 3-bedroom houseOur client a well-established lodge situated in the Gauteng area. Our client offers a unique blend of accommodation options including a tented camp, chalets, and self-catering units. Their goal is to provide a home away from home experience for all their guests, ensuring their stay is comfortable, enjoyable, and memorable.Position Overview: We are seeking a dynamic and dedicated Lodge Management Couple or Lodge Manager to oversee the day-to-day operations of our clients lodge. Whether you're a couple with complementary skills or an individual with a passion for hospitality and management, we welcome your application. Families are welcome, and our client provides accommodation in the form of a spacious 3-bedroom house.Responsibilities:Ensure smooth and efficient operations of the lodge, including guest services, housekeeping, maintenance, and administration.Oversee all aspects of guest experience, ensuring high levels of customer satisfaction.Manage staff, including hiring, training, scheduling, and performance evaluations.Handle administrative tasks such as reservations, billing, and inventory management.Maintain lodge facilities, ensuring cleanliness, safety, and adherence to health and safety standards.Implement and enforce policies and procedures to uphold the lodge's standards of service and hospitality.Foster a positive work environment and promote teamwork among staff members.Handle guest inquiries, complaints, and special requests promptly and professionally.Requirements:Previous experience in lodge management, hospitality management, or a related field.Strong leadership and organizational skills.Excellent communication and interpersonal abilities.Attention to detail and a commitment to delivering exceptional guest experiences.Ability to multitask and work effectively under pressure.Familiarity with reservation systems and basic accounting principles.Knowledge of health and safety regulations.If applying as a couple, one member must have strong administrative skills while the other excels in overall lodge management.Benefits:Competitive salary range.Accommodation provided in a comfortable 3-bedroom house.Opportunity to work in a beautiful and serene environment.Supportive and inclusive workplace culture.Families are welcome, fostering a sense of community within the lodge.If you are passionate about hospitality, have the skills and experience to excel in lodge management, and are looking for an exciting opportunity in the Gauteng area, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and why you are the ideal candidate for this position. We look forward to receiving your application!