Junior It Technician

Qualifications:This person should have done a minimum of IT related training course (6 months - 1 year) and understand the basics around PCs, laptops, printers, etc. It would be preferable that this person also has some basic networking and internet related experience.Job Specification:This person will be tasked with the following duties:Basic PC support and logging calls with vendors and suppliers (Dell, etc.)Basic printer supportTechnical supportRemote supportStocktakingPurchasing equipmentRepair and assembly of systemsManage printing issuesTrouble shoot hardware and software issuesLabel assetsNew PC and laptop installations and setting up of devicesMan the helpdesk phoneGeneral IT admin (phoning helpdesks, getting quotes, etc)Basic user administration (adding users, amending distribution lists, etc)Perform daily check list processTechnology requirements:Solid experience on Windows 11Solid experience on MS Office/365 packages (Excel, Outlook, Word, PowerPoint)Some exposure to network patchingSome experience on network devices support would be beneficial (switches, routers)Some experience with technology products/phones would be beneficialCandidate RequirementsPassion for technologyWilling to work after hours and on weekends when needed to sort out issuesWilling to travel to JHB office on odd occasionBasic networking knowledgeGood PC hardware knowledgeExcellent troubleshooting skillsPro-active personality with a strong personal driveOutgoing and confident, able to build strong professional relationships with VendorsMinimum of one to two years Technical IT working experienceAn individual who is comfortable working alone as well as part of a teamCustomer service focused and a team playerGood problem-solving skillsAssertive, energetic and motivatedGood time management skillsWillingness to take ownership and function under stressful situationsTask orientated and deadline drivenKeen learner, able to learn existing infrastructure quickly.Ability to perform Repetitive Tasks on Daily Basis Accurately.Ability to use best practice, follow procedural implementation tasks and defer to senior team members when required.