This career opportunity is available for a Junior Data Analyst for Santam's Claims Department who will be based in Hill on Empire.
WHAT WILL YOU DO?As a Data Analyst, you will be responsible for collecting, processing, and analysing data to provide actionable insights and support data-driven decision-making within the organization. You will work closely with the claims operational team and other departments to extract, transform, and load data, conduct statistical analysis, and generate reports.
This role is ideal for someone with a strong analytical mindset, attention to detail, and a passion for leveraging data to solve business challenges.
WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?Data Collection and Preparation
• Gather data from various sources, including databases, spreadsheets, and external APIs.
• Gather and organize insurance-related data from various sources, such as claims records, policy data, and external databases.
• Clean, transform, and preprocess data to ensure data quality and consistency.
• Create and maintain data pipelines for automated data extraction and updates.
• Ensure data accuracy and completeness, performing data cleansing and transformation as necessary.
• Develop and maintain data pipelines for efficient data retrieval.
Data Analysis
• Perform exploratory data analysis to identify patterns, trends, and anomalies.
• Conduct statistical analysis, including hypothesis testing and regression analysis.(advantage)
• Use data visualization tools to create charts, graphs, and dashboards for reporting.
Report Generation
• Generate regular and ad-hoc reports for stakeholders, summarizing key findings and insights.
• Communicate results and analysis in a clear and understandable manner.
• Collaborate with team members to create customized reports tailored to specific business needs.
• Create and maintain reports on claims trends, policy performance, and underwriting data.
• Generate ad-hoc reports for stakeholders, summarizing key insights.
• Communicate data findings and analysis to underwriters and management.
• Communicate data findings and analysis to underwriters and management.
Data Quality Assurance
• Monitor data integrity, identifying and addressing data quality issues.
• Implement data validation and quality control processes to ensure accuracy.
• Collaborate with IT and data engineering teams to resolve data-related issues.
• Support efforts to ensure compliance with industry regulations and standards.
Documentation and Knowledge Sharing
• Maintain clear and organized documentation of data analysis procedures and findings.
• Share knowledge and insights with colleagues and stakeholders.
• Provide training and support to non-technical team members on data tools and techniques.
Compliance and Security
• Ensure data privacy and security standards are maintained in data handling and analysis.
• Stay up to date with industry best practices and compliance requirements.
• Ensure data privacy and security standards are met.
QUALIFICATIONS AND EXPERIENCE• Bachelor's degree in a relevant field such as Data Science, Statistics, Mathematics, Computer Science, Business Analysis, or a related discipline.
• Experience with machine learning, data mining, or advanced statistical techniques would be advantageous.
• Knowledge of big data technologies, such as Hadoop or Spark would be advantageous.
• Familiarity with data warehousing concepts and database management systems would be advantageous.
• Certification in data analysis or related field would be advantageous.
KNOWLEDGE AND SKILLS• Strong analytical and problem-solving skills.
• Ability to create clear and meaningful data visualisations.
• Basic understanding of statistical concepts, data modelling and data language
• Capacity to interpret data and draw meaningful conclusions from it, this includes recognising patterns and trends in data.
• Excellent communication and presentation skills.
• Capacity to collaborate with team members, business analysis and stakeholders to define data requirements and address data related challenges.
• Ability to work collaboratively in a team environment.
• The ability to think critically, questions assumptions and make data driven decisions.
• Basic understanding of the industry or field in which the data analysis is being performed to contextualise data findings.
• Effective time management skills to prioritise tasks and meet deadlines.
• A meticulous approach to data analysis, ensuring data accuracy and precision in reporting.
WHO WE ARE:Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We're about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
Our recruitment process
AdvertiseStep 1
Our vacancies are advertised between 3-5 days depending on the market availability of the skills required.
Our recruitment process
Step 2
Could take a couple of days depending on the volume and the screening process, which various according to the complexity of the role.
Our recruitment process
Long listed candidates are sent to the hiring manager to review and consider for the next stage of the selection process.
Our recruitment process
Telephonic screeningStep 4
Candidates may be contacted for a short screening interview to get to know them better and to ask any clarity seeking questions.
Our recruitment process
Your interviewStep 5
We use a competency interview model. Interview dates will be confirmed via e-mail. During the interview you will be introduced to the panel and the process will be explained. Remain calm and sell yourself. This is our opportunity to match your skills to the job. You only get one shot!
Our recruitment process
AssessmentStep 6
Should we like what you bring to the table, depending on the job you are being considered for, you may be invited to complete a psychometric assessment. Further employment checks are conducted the ensure the validity of your credentials.
Our recruitment process
Step 7
Prior to an offer being made, there may be a second interview to meet with the Head of Department.Should there be a need for any further interviews, be sure to bring the same charm that got you through your first interview.
Our recruitment process
OnboardingStep 8
You made it. Here we ensure we receive all your documents to get you onto our payroll system.
TIPS & TRICKSGetting ready for your interviewThere is not just one way to be successful at Santam, nor is there one way to interview with us. Interviewing is a two-way process - it helps us learn about you, and it helps you learn about us, our people, and what you could do here.
Santam has been officially recognised by the Top Employers Institute as a Top Employer 2023 for excellence in people practices. This is the seventh consecutive year that we have achieved this accolade.
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